Average salary: Rs366,455 /yearly
More stats ...WFM function - Preferred
Should be hands on experience with Call center tools such as Nice In-contact, IEX, Avaya CMS
Should be... ...in a fast-paced call center environment.
Collaboration with Operations, workforce planning, implementations team for optimal delivery of...
Process Metrics review with the senior management and the team
Identifying, recommending and implementing ways to increase the productivity and
the quality of the team
Adherence to company policies
Ensuring the process meets the defined Service Levels
ISO ...
Description
Company: Oak Street Health
Title: Mobile Operations Coordinator
Oak Street Health is a rapidly growing, innovative company... ...home-based care team
~Complete patient appointment reminder calls
~Assist transitions nurse with charting and documentation
~Requesting...
...required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills... ...• Knowledge of the company’s products, services and business operations
• Project coordination experience preferred
• Advanced...
...Role and Responsibilities
Manage the daily operations of the call center, ensuring quality and efficiency standards are met
Monitor and evaluate the performance of the tele callers and team leaders, providing feedback, coaching, and training as needed
Ensure compliance...
...Executive-Call center
Duties and Responsibilities:
Handle calls to understand and address companys and clients needs and requirements... ...the call.
Document all call information according to standard operating procedures.
Should be able to understand IT related issues and...
Company Description
At sRs cloudcorp, we are dedicated to helping businesses harness the power of the cloud. We offer a comprehensive suite of cloud-based solutions designed to enhance efficiency, scalability, and security. Our team of certified experts is committed to assisting...
Rs 40000 - Rs 50000 per month
...DESIGNATION: Call Centre Manager Location: Delhi
Job Types : Full-time, Permanent
JOB DESCRIPTION:
We are looking for a... ...driven insights to make informed decisions and optimize call center operations.
Develop and implement protocols for handling emergency...
Our client is looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.
They should have a practical mind to solve problems on the spot partnered with an ability to see the big picture and...
Rs 5 - 9 lakhs p.a.
...Job Title: Process Trainer - Call Center/Back Office Operations
Job Overview:
We are currently seeking an experienced and detail-oriented Process Trainer to join our team. The ideal candidate will play a crucial role in ensuring that our call center and back-office teams...
...both written and verbal Role: HR Business Partner (HRBP)
Industry Type: BPO / Call Centre
Department: Human Resources
Employment Type: Full Time, Permanent
Role Category: HR Operations
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills...
...Responsibilities: Inbound/Outbound Calls II Good Communication
• Inform customers about the company's products/services and offers
• Manage inbound/ outbound customer calls in a timely manner
• Generate leads that develop into new customers
• Identify customer's needs...
...activities of Denials Processing/ Claims follow-up/ Customer Service
Responsibility Areas:
1. To review emails for any updates
2. Call Insurance carrier document the notes in software and spreadsheet and take appropriate action
3. Identify issues and escalate the same...
Rs 2.2 - 3 lakhs p.a.
...Job Summary :
We are seeking a dynamic and customer-focused Call Center Executive to join our hospital's communication team. As a... ...Digital Marketing)
Department: Customer Success , Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice...
...Banking
Function - Collections
Job Purpose:
The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio in their assigned territory. It includes administration of corporate policies and...
•Answering phones and explaining the services offered by the company.
•Contacting existing customers as well as prospective customers using scripts.
•Obtaining customer information and other relevant data.
•Asking questions to the customer and understanding their specifications...
...service inquiries and problems via phone and/or email.
• Monitors operations to ensure adherence to service level standards and company/... ...issues.
• Evaluates the quality of customer service associates’ calls from customers; provides feedback to reps on strengths and areas...
AR Job Description Required Skill sets: The Senior AR Analyst role who can help us in reviewing the trends and reporting.
Must be detail oriented, organized, and possess the ability to apply critical thinking skills.
Must be proficient with the usage of Microsoft Office...
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping...
...Job Overview
We are seeking a highly motivated and energetic individual to join our team as a Tele - Calling. As a Tele - Calling, you will be responsible for making outbound calls to potential customers, promoting our products or services, and generating sales leads. This...
...collaborative, entrepreneurial, passionate and above all fun.
What You Will be Doing:
~• Performs daily quality audits of the call center and/or operations personnel including monitoring of inbound and/or outbound telephone calls and other correspondence. • Conducts audits of...
...Work from Office
CTC: Upto 23,000/-
Take home: 17900
Quarterly Bonus: 3,894/
plz contact -(***) ***-****or email at [HIDDEN TEXT]. Call or whats app for an immediate respose.
Thanks & Regards
Siddhant Dutta
H.R. - Team Leader
+91 (***) ***-****
[HIDDEN TEXT]....
...improve service levels and reduce costs within their back-office operations through the implementation and delivery of shared services... ...Website: ContinuServe | Shared Service Experts position : Out bound calling shift : 6 to 3AM - US shift - Work from home. - CONTRACT BASIS 6...
...business services, and consumer products.
Role Description
This is a full-time on-site role located in Bengaluru. As a Sales Call Quality Analyst, you will be responsible for analyzing and evaluating the quality of sales calls. Your day-to-day tasks will include...
...Job Summary : As a Call Center Representative, you will be the first point of contact for our customers, handling inquiries, resolving complaints, and providing information. You will be responsible for ensuring excellent customer service and maintaining high customer satisfaction...
Flutter Developer Unpaid Internship at SHAMIIT
Company Overview:
SHAMIIT (Shami Innovation and Technologies) is a dynamic and innovative technology company that specializes in developing cuttingedge mobile and web applications. Our team is passionate about creating exceptional...
...think on your feet, have a plan
Have a script, speak slowly and clearly
Be prepared to have a positive conversation, always end a call politely
Always take action on your calls made and received
Perks And Benefits
Salary will not be a constraint for the right...
...Overview
We are seeking a Sr Accountant - Collection and Calling to join our growing team!
About Us
Community Brands provides a... ...funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the...
Rs 5 - 9 lakhs p.a.
...Job Title: Soft Skills Trainer - Call Center/Back Office Operations
Job Overview:
We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communication and interpersonal skills of our customer support representatives...
A Huge Furniture Ecommerce Company is Urgently Hiring for Call Escalation Profiles at Koramangala , Bangalore
This would be a fantastic defining opportunity for a person who enjoys a role filled with variety, challenges, and autonomy. As an Escalation specialist your responsibility...