...issues.
• Evaluates the quality of customer service associates’ calls from customers; provides feedback to reps on strengths and... ...salary changes.
• Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service...
...Who are we looking for
A supervisor who manages the team of White Glove Voice Specialists... ...team members, Monitor and assess client calls, emails and other activities.
Process... ..., motivate, and supervise a team of call center agents to ensure high-quality customer service...
...required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills training (leadership, communication, stress management, etc.), supervisor training, process training and product training. Audience is...
Answer and handle inbound and outbound calls from patients and their families in a timely and professional... ...with patients and their families in the call center database.
Escalate complex issues to the appropriate supervisor or manager.
Maintain a positive and...
Job description:-Call center executive-
Job Description
Collecting and analyzing customer feedback.
Answering questions about a company's products or services.
Processing orders and transactions.
Resolving issues and troubleshooting technical problems.
Delivering...
...months of any experience or more
Graduate Freshers
Age Criteria: 19 to 50
Job Description
Voice process (Inbound )
Receive calls from customers to resolve their issues
Reply to customers and address their concerns
Communicate with the client via phone to...
It's an urgent requirement for the marketing field executive in the location of banglore and receive a salary of 20000-30000 per month
Job Types: Full-time, Regular / Permanent, Fresher, Contractual/Temporary
Salary: From 19,000.00 per month
Schedule
Day shift
...
...personalized care for all your health and medical requirements.
Call Centre Executive
We are looking for the Call Centre Executive... ....
Candidates With Good English Speaking Skills.
Call Center Industry
Call Center is a field which focuses on providing support...
...To monitor guest activity from checkin to checkout
Provide assistance to the guests over calls
Respond to guest complaints
Required Qualification
Previous Call Center Experience / Customer Service is required.
Excellent Verbal and Written English Communication...
...Job Overview
We are seeking a Junior International Call Center Representative to join one of the best BPO in jaipur. This role requires a minimum of 1 to 3 years of experience in a similar position. As an International Call Center Representative, you will be responsible...
Process - International
~ OUTBOUND VOICE PROCESS
~5 days working
~2 off ( Saturday and Sunday fixed off)
~6 MONTHS OB EXPERIENCE REQUIRED IN SALES (International sales will be an added advantage)
Salary for experience
Inhand - 21k + 2k Variables (23 CTC)
Excellent...
Rs 22000 - Rs 30000 per month
...Executive-Call center
Duties and Responsibilities:
Handle calls to understand and address companys and clients needs and requirements.
Responding efficiently and accurately to callers and ensuring that client feels supported and valued.
Providing comprehensive...
Non Voice Good Typing + English
Voice Good English + Hindi
Location - Moti Nagar
6 days with rotational off
Operational Hours - 10 AM to 7:00 PM
Shift Hours - 9 hour and 8 hours production
Skillset ::
Maintaining a positive, empathetic and professional attitude...
...Job Summary
We are seeking a dynamic and customer-focused Call Center Executive to join our hospital's communication team. As a Call Center Executive, you will play a crucial role in delivering exceptional customer service to patients, their families, and other stakeholders...
Job Profile Call Centre Team Lead
Total Work Ex needed 3-5 Years
Job Location Noida... ...Manage the daily running of the call center & proper resource planning (staff / software... ...sales and call quality
Liaise with supervisors, team leaders, operatives and third parties...
...contact centre to ensure smooth communication between the organisation and its clientele. Duties involve overseeing a team of contact center agents, refining operational procedures to boost customer satisfaction, analyzing performance metrics to pinpoint areas for enhancement...
Call Center Representative responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization...
Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity.
Handle...
Call Centre Job Description LOOKING ONLY FOR IMMEDIATE JOINERS MAX 15days notice. Job Role Handling inbound calls related to policies. Follow up with the internal team for Pre-Auth cases. Convincing customers related to claims. Provide Claim & Pre-Auth status to customers and...
...Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Must have proficiency Kannada and Telugu langauage... ...the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational...
...Responsibilities
Develop objectives for the call centers day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (sales rates, conversion rate, productivity...
...Job Title: Call Centre Agent
Experience: Minimum of 6 months
Skills
Outstanding communication skills, both verbal and written.
Ability to maintain a calm and polite manner in stressful situations
Must be able to learn and apply quickly, as well as to dispense...
...Preferable is experience working for a health insurance organisation.
Roles
Timely management of a lot of incoming and outgoing calls
Adhering to call centre scripts when dealing with various topics
Determining the demands of consumers, clarifying information, researching...
...Role/ Job Title: Call Centre Manager- Debt Management
Function/ Department: Debt Management
Job Purpose:
The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio in their assigned territory...
...Close and report the daily queue (Ensure 0 staffing at logout, no calls on hold at logout, NOC calling to confirm Queue closing for the... .../site head
# Share the customer satisfaction report with supervisors daily
# Prepare and share the relevant quality report with quality...
...Location : SR Nagar, Walk - IN on 1st , 2nd and 3rd April 2024
Wanted Freshers for Tele- Caller Position ( DAY Shift) for International Call Center Office @ SR Nagar, Ameerpet, Hyd-500038.
Walk-In Interviews :Â1st , 2nd and 3rd April 2024
Interview Timings : 5:00PM to 8:00...
1. Provides technical support and details on all work performed in the ticketing and tracking
system
2. Sources solutions using a curated knowledge base and other resources
3. Performs hardware and software diagnostics and repairs
4. Supports classroom instructional...
Votiko Solutions PVT. LTD. International Call Center Hiring
Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.
Here is an organization that provides a wide array...
...collaborative, entrepreneurial, passionate and above all fun.
What You Will be Doing:
~• Performs daily quality audits of the call center and/or operations personnel including monitoring of inbound and/or outbound telephone calls and other correspondence. • Conducts audits...
Urgent Hiring (Collection Process)
Designation: Tele calling Executive
Process: Outbound - Collection & Recovery Process
Working hours: 9:30 AM to 6:30PM
Grooming - Formal dress and clean shave
Interview mode: Walking Drive (Face 2 Face)
Interview Timing-...