The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated...
Education Qualification: Any Graduate
Experience: 8-12 Years' experience as Team Lead, Medical Scribe/ Transcription experience for a brief period is mandate.
Location: Mumbai, Pune, Hyderabad, Chennai, Coimbatore, Other locations as well. Required Qualifications/Experience...
...it offers top-to-bottom positions and great opportunities for growth. Visit for more details.
Job Overview
Junior Quality Analyst - BPO role with 1 to 3 years of experience in Malad. Join Hemocean Outsourcing, a leading company in training and placement services...
Rs 4 - 8 lakhs p.a.
...in providing end-to-end positions and operate year-round to connect graduates with companies.
Job Overview
Mid-Level Quality Manager - BPO position in Chennai with 4 to 6 years of experience at Hemocean Outsourcing, a leading company in training and placement...
...business. We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal...
...JD For Quality Analyst
1.5+ Yrs as a Quality Analyst in Healthcare Domain.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality assurance...
...Job Title: KPO/BPO
Job Location: Chennai
Client: HP
Eligibility Criteria:
02 years of experience in BPO/KPO order booking/management.
Freshers must possess their provisional certificate.
Candidate must reside in Chennai.
Responsibilities:...
...pm
For Customer Care/ Technical Support (CSR, TSR, Sr. CSR, Sr. TSR, SMEs, TLs etc.)
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We have Huge Openings for International BPO's for Non-Voice & Voice like
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1.    ÂOmega
2.ÂÂÂÂÂÂÂÂ Ocwen
3.ÂÂÂÂÂÂÂÂ Infosys
4.ÂÂÂÂÂÂÂÂ Aditya Birla Minacs
5.ÂÂÂÂ...
...individuals with the right job opportunities. Visit our website at for more information.
Job Overview
We are hiring a Telugu BPO Quality Analyst with 1 to 3 years of experience in the Junior role. As a Telugu BPO Quality Analyst, you will be responsible for ensuring...
We are looking for Senior Quality manager - BPO. For more info contact [HIDDEN TEXT]
JD for AGM / Senior Manager Quality
Master degree with 12 + years of experience in Quality Management, with a proven track record of leadership in similar roles.
Should possess any...
...Finding and arranging behavioral , functional, non-functional training needs for the team
Coordinate activities which enforce quality improvements
Resolving conflicts among team members.
Maintaining cordial relationships between cross functional teams like development...
Hiring for chat process , voice process, Blended process
UG fresher / Graduate Fresher
Location- Gurgaon/ Noida
5 days working
2 rotational offs
salary - 15- 18 k in hand
ctc- 2.4- 2.8lpa
Cab facility
Candidate should ok with night shifts
Candidate should...
...Participates in design of call monitoring formats and quality standards.
Performs call monitoring and provides trend data to site management team.
Uses quality monitoring data management system to compile and track performance at team and individual level.
Performs...
...Designs auditor quality parameters.
Provides inputs based on data analysis for process improvements using basic quality tools.
Facilitates process improvement meetings along with respective team in a domain to achieve the desired results.
Accurately reports data for...
Associate KPO About the Role This is an opportunity to be a key player at a company with a great reputation in Service Industry. We offer... ...Pro-active, oriented on execution
Attentive to details and quality
Good communications and reporting skills Team player Does this...
...Responsibility:-● Perform call monitoring and develop process improvements to improve the quality and effectiveness of calls when required.
● Provide feedback to associates regarding the call cycle and catered leads.
● Work with supervisors and management to ensure that...
We are seeking experienced KPO Accountants to join our team in Ahmedabad. The ideal candidates will have previous experience working for Australian companies and have a strong understanding of Australian accounting practices and regulations.
Key Responsibilities
Manage...
Quality Analyst (BPO)
➖✅➖
Min 1 year exp in same
Call audit exp
Noida sector 59
Salary 30k-40k
Monitor calls: Assess agent performance, monitor trends, and analyze competitor call centers
Formulate and verify call center process controls: Monitor customer...
...bookkeeping & Accounting
Good knowledge about basic concepts of accounting
Minimum 1-3 years of experience in accounting and finance in KPO industry will be preferred
Must be good at written & verbal communication
Must be good working on managing the team.
Previous...
...Business Solutions is a leading staffing and recruiting company in the BPO industry dedicated to providing top talent to organizations... ...India.
Role and Responsibilities:
We are seeking a talented Quality Analyst with excellent communication skills in English and Hindi....
...As a Call Quality Auditor/Analyst, your responsibilities include call monitoring for the calls (or cases worked upon) handled by the customer service agents, performing quality audits, conducting analysis etc.
• Audit various transactions / processes to ensure no deviation...
...evaluating compliance with call center procedures and regulations, identifying opportunities for process improvement, conducting regular quality assurance audits, providing feedback and coaching to call center agents, and collaborating with management on training and...
Rs 3 - 6 lakhs p.a.
...JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in Healthcare Domain.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality...
Rs 6 - 10 lakhs p.a.
...We are looking for a dynamic Vendor Manager who can manage our vendors globally for KPO company in ahmedabad
What youll be doing:
o
Responsible for outsourcing of market research projects globally
o
Managing and increasing profitability by practicing efficient...
Job Title: Quality Analyst Manager - BPO**
**Location: Ghansoli- Mumbai
**Job Type: Full-time**
**Responsibilities:**
- Lead and manage a team of Quality Analysts, providing guidance and support.
- Develop and implement a robust quality assurance framework for BPO...
...and transmission to vendors.
• Monitor PO status and track order fulfilment progress, ensuring alignment with project timelines and quality standards.
• Work closely with cross-functional teams to forecast demand, optimize inventory levels, and minimize lead times for...
Company Name – IMS People (Interactive Manpower Solutions Pvt. Ltd.)
Job Title -Recruiter / Junior Recruiter
Division – ORS UK
Shift Timings – UK Shift 1.30PM – 11PM | Rotational shift 3.30AM - 12.30PM
Job Location – Ahmedabad
Reports to Team Lead/ Assistant Operations...
...level executives.
Exprience must from market reaserch domain, KPO industries only
These teams may include
# Sales, Lead... ...Side
# On operations side, it can be sampling, data Services, quality, Project Management, Vendor or Supplier relations, etc.
Responsibilities...
Conducting call quality audits on customer interactions to ensure adherence to quality standards and compliance requirement
Analyzing data... ...1.5 years of experience in the Quality Assurance domain in the BPO industry
Excellent communication skills in English, both...
Customer support Bpo, kpo, tecnical support
Hello Everyone,
We have the vacancy for customer Executive Please find the below Eligibility criteria,
Designation Customer Specialist (Work From office)
Salary 21K to 35K
Fixed Salary + Incentive,
Required Skills...