Bpo jobs jobs in Kolkatta

 ...Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift:...  ...Requirements ~ Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English – both written and... 

  Greetings from 2coms Consulting Pvt. Ltd. We are hiring for customer support executive for one of our leading clients Requirements Comfortable working from office in  New Town  Area Graduate in any stream (except engineering background) Available for full...

 ...Hiresquad Resources is urgently looking for an experienced Process Trainer for an International BPO Voice Process . If you have a proven track record of 1+ years as a Process Trainer in an International Voice environment, with at least 1 year of documented experience in... 

 ...Hiresquad Resources is urgently seeking an experienced Quality Analyst for an International BPO Voice Process . If you have 1+ years of proven experience as a Quality Analyst in an International Voice environment, including hands-on experience with 7 QC tools, we encourage... 

 ...Hiresquad Resources is actively seeking an experienced Team Leader / Assistant Manager for an International BPO Voice Process. If you have a proven track record as a Team Leader in an International BPO, a strong grasp of operational metrics, and excellent communication skills... 

Responsibilities: Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll...

 ...Process in Kolkata. We're looking for a seasoned leader who is currently serving as a Manager or Tenured Deputy Manager in an International BPO, with a proven track record of managing large teams (80+ FTEs, including Team Leaders and Assistant Managers) and excelling in... 

 ...International Voice Process in Kolkata and Bangalore. If you have at least 1 year of experience as a Process Trainer in an International BPO environment and possess excellent training and communication skills, we want you to shape the success of our client's teams! Role and... 

 ...Profile: Proficient in spoken and written English Graduate or undergraduate degree holders Prior experience in international BPO is an advantage but freshers can apply Willingness to work in rotational and night shifts Strong multitasking and problem-solving... 

 ...International Voice Process (US Process) based in Kolkata. If you're currently a Manager on papers in Quality within an International BPO and possess over 8 years of overall experience, you'll be instrumental in driving continuous improvement and managing quality KPIs for... 

Manage customer inquiries through chat and voice channels in a professional manner. Provide accurate information and resolve customer issues in a timely manner. Document customer interactions and feedback for future reference. Collaborate with team members to enhance...

Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Candidate must be available for face to face round of interview Required Candidate profile ...

 ...Education: Any Graduate. To Apply: WhatsApp 'Hi' to (***) ***-**** . Then, follow these steps: # Click on the 'Start' option to Apply and fill your details. # Select the location as 'Other' (to get multiple location options). #( Kolkata ) Type  : Job Code # 245... 

 ...benchmarks. Candidate Requirements: Strong English communication skills (spoken and written). Prior experience in international BPO preferred; freshers welcome. Comfortable handling both chat and voice support. Willingness to work in rotational shifts . Basic... 

BULK HIRING for International process!! ~ Resolve customer's queries & complaints. ~ Build sustainable relationships and trust with customer ~5 days working ~ GREAT Incentives ~ Cab facility Required Candidate profile UG/Grad/PG Fresher/Exp. Rotational...

Resolve customer queries and complaints efficiently and professionally Build sustainable relationships and trust with customers through open and interactive communication Provide accurate, clear, and complete information to customers Ensure customer satisfaction through...

 ...Job Responsibilities: Handle inbound and outbound customer calls professionally Respond to customer queries through email and live chat Provide accurate, timely, and effective solutions to customer concerns Ensure high levels of customer satisfaction through excellent... 

Provide clear and accurate solutions for customer queries. Manage call flow, ensuring seamless connections and minimal disruptions Troubleshoot technical issues and escalate when necessary Required Candidate profile rotational shifts (including nights) Strong communication...

Handling Customer Queries Provide appropriate solutions for customers Answer customer questions and assist them with their needs Rotational shifts (24/7) Work from office CAB Facility Location - Kolkata Required Candidate profile Excellent Communication...

Key Responsibilities: Respond to customer queries and resolve issues via phone, email, or chat Maintain high levels of customer satisfaction by providing prompt and accurate information Record and update customer interactions in the CRM system Follow standard operating...