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  • Customer Support Specialist

     ...ownership, macros/playbooks, contact driver reduction). Familiarity with support analytics and KPI management (CSAT, QA, SLA, AHT, reopens, backlog health). Experience improving Zendesk configurations (forms, routing rules, triggers/automations—within role permissions).... 
    Backlog

    prodege, llc

    Itanagar
    3 days ago

  • Product Manager

     ...help us deliver on this promise. Key Responsibilities You'll work with our Product, Engineering, and Design teams to prioritize backlogs and scope new work to be done. You'll help prioritize what new product features we need to build from start to finish through... 
    Backlog
    Remote job
    Flexible hours

    doola

    Itanagar
    24 days ago

  • Technical Program Manager/Lead

     .... Translate operational needs into clear technical requirements, user stories, and delivery milestones. Drive sprint planning, backlog grooming, dependency management, and release cycles. Ensure timely delivery of features impacting eligibility, claims processing,... 
    Backlog
    Remote job
    Worldwide

    sciometrix

    Itanagar
    2 days ago

  • Order Management Analyst

     ...runbooks and SOPs on production readiness for order-related changes. Own daily triage of exception queues, blocked orders and amendment backlogs; drive SLAs for order resolution and document root causes. Generate and maintain operational reports (bookings QA tracker,... 
    Backlog
    Full time
    Contract work
    Work at office
    Remote job

    Fivetran

    Itanagar
    12 days ago

  • Senior Billing AR Analyst

     ...Order Management and Revenue Accounting. Develop and maintain AR reporting and KPIs (DSO, aging buckets, unapplied cash, dispute backlog) and deliver regular updates to stakeholders. Lead and participate in UAT for NetSuite and SFDC changes, payment gateway integrations... 
    Backlog
    Full time
    Work at office
    Remote job

    Fivetran

    Itanagar
    5 days ago