Average salary: Rs381,456 /yearly
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- ...About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media... ...a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions...SuggestedLocal areaRemote job
- ...achieve the goal of becoming truly distinctive and a leader in customer service in the industry. This team will work with various teams across the entire Bank to create excellence in rendering service to all Axis Customers. This will involve redefining various Customer Journeys...SuggestedShift work
- ...Executives Taxi/Car Booking: Arrange local and outstation cab services for employees. Train Ticketing: Manage reservations, cancellations... ...metro station, making commuting easy and convenient. At Axis My India, we value discipline and focus. Our team members wear brand...SuggestedWork at officeLocal area
Rs 5 - 9 lakhs p.a.
...Responsibilities Conduct quality audits of customer interactions across email, CRM, calls, WhatsApp, and customer portals Review service requests for accuracy, completeness, and compliance with processes Validate customer communication templates and ensure adherence...SuggestedRs 4 - 6 lakhs p.a.
Roles & Responsibilities: Handle inbound and/or outbound customer queries via voice, email, or chat Provide accurate information and effective solutions to customers Maintain professionalism and empathy in every customer interaction Escalate unresolved issues to...SuggestedShift workRs 4 - 8 lakhs p.a.
Key Responsibilities: Handle inbound and outbound voice and chat support for international customers Resolve customer queries efficiently and professionally Ensure timely follow-ups and issue resolution Maintain detailed and accurate customer interaction records...SuggestedShift workNight shiftRs 4 - 8 lakhs p.a.
...customer queries effectively and professionally Provide accurate information while ensuring a positive customer experience Maintain service quality and follow standard operating procedures Work in rotational shifts, including night shifts, as per business needs...SuggestedShift workNight shiftRs 2 - 5 lakhs p.a.
...support. Maintain a positive, empathetic, and professional attitude toward customers. Ensure customer satisfaction and maintain high service quality standards. Required Qualifications & Skills: Education: Graduation (Any stream) Experience: Fresher: Welcome to...SuggestedImmediate startShift workNight shiftRs 25000 - Rs 40000 per month
...Ahmedabad expanding access to finance for India's underbanked. Top banks and NBFCs including Axis, Ujjivan, and Fullerton use our SaaS platform for mobile communication to service and acquire last-mile customers at a 90% lower cost than telecalling. Via automated voice...SuggestedRs 2 - 5 lakhs p.a.
Experience: Freshers are eligible Minimum 1 year of experience in voice-based customer support preferred Roles & Responsibilities: Handle customer calls with professionalism and empathy Resolve customer queries efficiently for both domestic and international ...Suggested- ...Hiring: Senior Service Engineer (Laser Machinery) Locations: Location: Banglore/ pune Budget - 10 LPA 2 Position (Non 5-Axis) For Fast response Pls fill Google form : Application Form Experience: 3 to 5 Years Roles & Responsibilities: Independently...SuggestedLocal area
Rs 4 - 7 lakhs p.a.
...the claim is resolved. 2. Pre-Authorization Executive Initiate and obtain prior authorization from payers for scheduled medical services/procedures. Contact insurance carriers via portals or phone. Coordinate with providers and patients to collect required...SuggestedRs 2 - 5 lakhs p.a.
...Executive Key Responsibilities: Initiate and obtain prior authorizations from insurance carriers for procedures, medications, or services. Review patient eligibility and benefits through insurance portals and calls. Ensure all documentation and clinical notes are...SuggestedRs 2 - 5 lakhs p.a.
Roles & Responsibilities: Perform end-to-end Accounts Receivable (AR) calling activities Follow up with insurance companies for claims status Handle denials and work towards resolution Ensure compliance with process requirements and maintain documentation Maintain...SuggestedWork at officeRs 1 - 3 lakhs p.a.
Experience: ~ Minimum 1+ Year in AR Calling (Mandatory) Key Responsibilities: Follow up with insurance for claim status Handle denials, appeals, billing issues Ensure accuracy & target productivity Timely follow-ups & escalations Qualification: Any Graduate...SuggestedRs 4 - 6 lakhs p.a.
...with payers Coordinate with providers, patients, and insurance representatives Ensure timely submission of requests and track status updates Verify eligibility and benefits for procedures/services Maintain accurate records of authorization approvals and denials...Rs 4 - 7 lakhs p.a.
Roles & Responsibilities: Perform follow-ups with insurance companies on outstanding claims Handle denials, rejections, and unpaid claims efficiently Take necessary actions such as appeals and re-submissions Maintain clear documentation of call outcomes and payer...Night shiftRs 1 - 3 lakhs p.a.
Roles and Responsibilities: Review and analyze insurance claims that are unpaid or underpaid. Initiate outbound calls to insurance companies (payers) in the US to resolve outstanding A/R. Understand and interpret Explanation of Benefits (EOBs) and denial reasons. ...Night shiftRs 3 - 7 lakhs p.a.
...in time Maintain logs and documentation for audits and compliance Coordinate with billing and scheduling teams to ensure timely services Eligibility Criteria: Education: Any graduate (Life Sciences or Healthcare background preferred) Experience: Minimum 6...Rs 2 - 5 lakhs p.a.
Roles & Responsibilities: Follow up with insurance companies on outstanding claims Work on denials, rejections, and unpaid claims to ensure resolution Initiate appeals and re-submissions where required Maintain clear and accurate documentation of calls and actions...- ...Customer Service specialist - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size:... ...Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai...
Rs 2 - 5 lakhs p.a.
Roles and Responsibilities Handle AR Calling responsibilities under the US Healthcare / RCM (Revenue Cycle Management)process Work primarily on Physician Billing / Denial Management , including follow-up with insurance companies Analyze and resolve claim denials...Flexible hoursNight shiftRs 1 - 3 lakhs p.a.
Roles & Responsibilities: Analyze and resolve denied claims from insurance companies Identify root cause of denials and take corrective action Follow up with payers via calls to ensure timely resolution Work on re-submissions, appeals, and reprocessing of claims...Rs 5 - 9.5 lakhs p.a.
...regulations Maintain accurate records of collection activities and prepare management reports Collaborate with legal, customer service, and other departments to resolve escalated issues Stay updated on industry regulations and best practices related to debt collection...Rs 5 - 9.5 lakhs p.a.
Key Responsibilities Respond to customer queries received through incoming calls Make outbound calls to resolve customer queries and callback requests Coordinate with cross-functional teams to obtain resolutions Manage end-to-end query, request, and complaint resolution...- ...AxisPhone:Customer Service Team Lead - Non Voice INTERNAL USAGE: No. of Vacancies: Reports to: AxisPhone:Service Head - Voice... ...Manager Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai...
Rs 4 - 8 lakhs p.a.
...accurate information and effective solutions within defined timelines Ensure high levels of customer satisfaction and professional service delivery Document customer interactions and follow up as required Collaborate with internal teams for issue resolution and...Shift workNight shiftRs 2 - 5 lakhs p.a.
Roles & Responsibilities: Follow up with insurance companies on outstanding claims Work on denials, rejections, and unpaid claims to ensure resolution Initiate appeals and re-submissions where required Maintain clear and accurate documentation of calls and actions...Night shiftWeekend work- ...Job Code: Position Deputy Centre Manager - SKY Reporting To Department Axis Function Axis - Virtual & Nudge Location Band 5B We Stand for: Caring...
Rs 2 - 4 lakhs p.a.
...Authorization Executive Responsibilities: Initiate and obtain prior authorizations from insurance companies for procedures or services. Coordinate with physicians and clinical teams to gather documents. Use payer portals or phone to track, follow up, and update...
