About the job

Outbound & Inbound Calling: Initiate calls to prospective clients or handle inbound calls for customer support, inquiries, or order processing. [1]
Lead Generation: Identify potential leads by understanding customer needs and moving them down the sales funnel. [1, 2]
Query Resolution: Address client concerns, troubleshoot product/service issues, and provide accurate information. [1]
CRM Management: Maintain and update customer databases, recording call outcomes, notes, and follow-up dates. [1, 2, 3, 4]
Target Achievement: Meet and exceed established daily, weekly, and monthly Key Performance Indicators (KPIs) like call volume or sales quotas. [1, 2]
Product Knowledge: Stay updated on new product features, service changes, and company policies to pitch offerings effectively.

Skill(s) required

MS-Excel

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 4,00,000 - 8,00,000 /year

Perks

5 days a week

Number of openings

About Winway Consultancy Services Private Limited

At Winway Consultancy, we are dedicated to building lasting relationships between candidates and businesses. By understanding both parties' needs and goals, we create meaningful connections that foster long-term success.

Activity on Internshala

Hiring since February 2025

204 opportunities posted

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