Industry Type: IT Services & Consulting

Employment Type: Full Time

Role Category: Technical Support

Job Location: Jammu

Education: UG: Any Graduate, B. Tech/B.E. in E&C, CS, IT

Experience: Minimum 5-6 years of experience in Network environment

RVS iGlobal is looking for a passionate and highly self-motivated individual to join our team and work primarily as a Senior Network Engineer to design, implement, maintain, and support all network and server infrastructure by monitoring network status to ensure maximum network performance at all times. Monitors investigate and diagnose any issues with service partners and customers.

To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.

How to Apply:

If you believe you meet the required criteria, please click on the link below to complete this mandatory short interview.

Once you submit your response, our team will review it and follow up with the next steps.

Requirements

Key Responsibilities

Network Operations & Support

Provide remote support for diagnosing, troubleshooting, and resolving network incidents and service requests.
Manage multiple tickets while adhering to SLAs, priorities, and best practices.
Perform advanced troubleshooting across LAN, WAN, and wireless networks.

Firewall & Network Security

Configure, manage, and upgrade firewalls across platforms such as FortiGate, Palo Alto, Cisco, SonicWall, Sophos, Check Point, and DrayTek.
Implement and maintain:
- Security policies and firewall rules
- NAT (SNAT/DNAT) and port forwarding
- VPNs (site-to-site and remote access)
Handle security vulnerabilities (e.g., CVEs) including planning and executing firewall upgrades.
Support network security migrations and implementations in enterprise environments.

Switching & Routing

Configure and troubleshoot enterprise switches including:
- HP, Aruba, Cisco Core Stack, L2/L3 managed switches
Troubleshoot:
- VLANs, trunking, and segmentation
- Spanning Tree Protocol (STP) and loop prevention
Support routing protocols such as OSPF and BGP.
Perform subnetting and CIDR calculations.

Wireless Networking

Deploy and troubleshoot wireless solutions across platforms such as:
- Ruckus, HP Aruba, Meraki, Ubiquiti
Diagnose issues related to interference, coverage, authentication, and performance.

Network Design & Implementation

Implement network changes, upgrades, and service recovery activities.
Design and deploy:
- Segmented networks for multi-tenant environments
- Secure internet access solutions
Configure VLAN trunking and ensure proper propagation.
Identify and mitigate risks associated with protocols like VTP.

Advanced Troubleshooting & Analysis

Perform structured troubleshooting using the OSI model.
Analyze packet flow including:
- Source/destination MAC and IP behavior
- NAT translations across network paths
Troubleshoot:
- Application access issues (e.g., firewall blocks)
- Network performance issues (latency, packet loss, slow throughput)
- Intermittent connectivity issues (e.g., VoIP/desk phones)
Conduct interface-level diagnostics (errors, drops, duplex, utilization).

Collaboration & Continuous Improvement

Act as a technical lead during incidents, changes, and service recovery.
Collaborate with internal teams and stakeholders.
Identify opportunities for automation and process improvement.
Maintain accurate documentation of configurations and procedures.

Technical Environment

Switching

HP, Aruba, Cisco Core Stack, L2/L3 Managed Switches

Firewalls & Security Tools

Palo Alto, Cisco, Fortinet, SonicWall, Sophos, Check Point, DrayTek
Meraki (cloud-managed networking)

Wireless

Ruckus, HP Aruba, Meraki, Ubiquiti

Core Networking

TCP/IP, VLANs, STP, Routing (OSPF, BGP)
NAT (SNAT/DNAT), VPNs (IPSec)
QoS and traffic management

Required Skills & Experience

Strong hands-on experience in multi-vendor network environments.
Deep understanding of:
- Routing & switching concepts
- Network security principles
- Firewall configuration and VPN technologies
Proven experience in:
- Network troubleshooting (L2–L7)
- Security implementations and migrations
Strong analytical and problem-solving skills using structured approaches (OSI model).
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication and documentation skills.

Educational Qualifications & Experience

Graduate/Postgraduate in Computer Science or related field
5–6 years of professional IT experience
Minimum 3 years of experience in Network Security administration and migrations
Hands-on experience implementing enterprise network security solutions
Exceptional verbal and written communication skills

Certifications (Preferred)

CCNA (completed or in progress)
Fortinet Certified Professional (FCP) or equivalent
Additional certifications (Palo Alto, Cisco, etc.) are a plus

Benefits

• Annual Bonus

• Provident Fund

• Performance bonuses

• Employee's State Insurance Corporation

• Medical Insurance

• Night Allowances

• Pick and Drop facilities (Only for Female Staff)

• Day outs for Staff

• Team Parties

• Maternity/ Paternity leaves

• Retirement Benefits

• National and International tour packages after successful completion of service as per company policies

• Paid Time Off

• Flexible work schedules and workplace perks like on-site snacks

• Flexible working