Average salary: Rs530,000 /yearly
More stats ...In a prominent role, you will closely engage with prospects and customers, ensuring their satisfaction with our products. Your goal is to... ...with Marketing, Sales, Engineering, Partnerships, and Customer Success Teams.
Conduct weekly, monthly, and quarterly forecast meetings...
...years of experience in SaaS or software product companies in a customer-facing role.
~ Active listening skills and Effective communication... ...to assist in winning business and ensuring that clients are successful.
Conduct quarterly business reviews with your customers....
A Customer Success Team Leader is responsible for managing a team of Customer Success Managers (CSMs) and overseeing the overall customer success strategy and operations within an organization. They play a critical role in ensuring customer satisfaction, retention, and driving...
...with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired... ...Bachelor's degree or equivalent experience
Experience in customer success
Strong written and verbal communication skills
Detail...
...Responsibilities
Customer Engagement: Build and maintain strong relationships with assigned customers by being their primary point of... ...provide guidance on product usage and best practices.
Customer Success Planning: Collaborate with customers to create and execute...
...with clients' needs and enhance their verification process.
Customer Feedback And Insights
~ Gather feedback from clients on our... ...insights to the management team for process improvement.
Customer Success Metrics
~ Monitor and track customer success metrics, such as...
Role: Customer Success
Job Description
Twixor is looking for a mid- to senior- level Customer Service Manager, who will help grow the existing client base and deliver successful client outcomes on our next generation platforms (Twixor AIM & Twixor Compute). This is a customer...
...Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to... ...client’s needs, objectives, and processes to ensure that they successfully adopt and deploy Freshworks suite of products
Ensure that customers...
~ Key responsibilities - Including but not limited to
o Onboard new customers
o Follow up on renewals
o Encourage upsells and cross-sells
o Build relationships between customers and the support team
Develop trust relationships with a portfolio of major clients...
...Responsibilities
Team Leadership: Lead, mentor, and motivate a team of customer success executives. Set clear performance objectives, provide regular feedback, and conduct performance evaluations.
Customer Success Strategy: Develop and implement a customer success strategy...
...Experience Required..
Job Description:he
As a Senior Client Success Executive, you will play a vital role in managing and nurturing... ...or process improvements.
Act as the voice of the customer, sharing valuable insights to shape the company's strategic direction...
...We are looking for a Customer Success Manager with 3-4 years of experience in B2B SaaS industry. You will play a key role in building strong... ..., designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work....
...Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building... ...and our business.
Job Description
The Digital Customer Success team deals with high-velocity accounts and drives retention and...
...aiding B2B SaaS companies to simplify and deliver an impressive customer onboarding journey, the Company is fast emerging as a leader in... ...Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging (FreshChat) startup that was acquired by...
...Customer Success Upsell/Cross sell/Increase Product adoption/Increase wallet share/ Drive revenues and transactional Volumes from existing customers/ Ensuring no churn/ ensuring customer satisfaction
What youll be responsible for
~ Partner with customers stakeholders...
...BaseLinker system implementations at clients' sites
Configuration of general BaseLinker settings, including writing code for individual Customer implementation
Support in designing optimal order processing
Integration and advanced configuration of the system with a store...
...enabled Supply Chain Planning Software. The company was incubated at IIT-Madras Incubation Cell. At Planytics, we're looking for a customer success manager who has a good knowledge of supply chain with a flair for technology and who possesses a strong drive for achieving...
...The role of a Graduate Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with a clear... ...compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition...
...We are looking for a Customer Success Manager (Night Shift)
Job Location: Remote
Working Days & Hours : Tuesday to Sunday, 10PM to 8AM IST
Mentor Match is a seed funded, Chennai headquartered Edtech start-up, founded and run by a team with extensive experience in...
...Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building... .../solutions are addressed
Work with Program Manager (Customer Success) to derive data driven insights/intelligence to run focused and...
...Customer Success Specialist – Renewals
Why We Need You – The Mission & Our Vision
Veryon is a leading software and technology company that exists to enable aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft...
Job Description
Company Description
Sutherland is seeking an attentive and goal-oriented person to join us as Back Office Analyst We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills...
...and technology, to ensure timely resolution of client issues.
Customer Training And Education
Conduct training sessions for clients... ...service.
Metrics And Reporting
~ Track and report key customer success metrics, such as client satisfaction, retention rates, and...
...We are looking for Customer Success Executives to serve Domestic & International customers for our SAAS Product. Key Responsibilities : - Run Demos to prospective customers - On-boarding of new accounts and ensure successful implementation. - Provide training, mentorship, and...
...experience to help us succeed, we want to work with you!
Job Description
1. Read and understand the process documents provided by the customer
2. Analyze the insurance claims and process as per standard operating procedures
3.To understand and calculate (COB -...
..., ( C-PaaS)
• Collaboration Suites Zoom , Teams , MS teams Phone etc
Roles:
• Should be able to do capability presentation to customer and Understand IT footprint of customer as well as provide business solutions to the customer.
• Ability to gain a 360-degree overview...
...skills in English with Tamil/ Kannada,/Telugu speaking candidates.
For more info contact HR Kavya-(***) ***-****
Designation : Customer Support Associate (Voice)
Graduation is Mandatory
Minimum 1 Year Of Experience In BPO (Voice/Non Voice)
Language Excellent...
...to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction... ...business requirement.
All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate...
...Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations.
Collect customer payments in accordance with payment due date and
timely follow-up on payment arrangements...
...menstrual solutions that are in line with nature.
Role Description
This is a full-time on-site role for a Senior Customer Service Associate at Pink Anee located in Chennai. The Senior Customer Service Associate will be responsible for providing exceptional customer...