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- ...Job Description Job Purpose The Associate - Customer Relationship Manager supports the Customer Relationship Management team by assisting with initiatives aimed at enhancing customer satisfaction and loyalty. This role involves managing customer feedback, supporting...Suggested
Tata Mutual Fund
Mumbai4 days ago - ...Job Description We are seeking a friendly and empathetic Assistant Manager Customer Service to join our team in Navi Mumbai, India. In this... ...verbal and written ~ Strong leadership abilities with a supportive and decisive approach ~ Excellent problem-solving and conflict...Suggested
Eurofins
Navi Mumbai2 days ago Rs 1 - 4 lakhs p.a.
...Responsibilities Managing the customer support department s day-to-day functions Responding to escalated customer support issues Implementing customer support processes to enhance customer satisfaction Formulating and revising customer support policies and ensuring...SuggestedWork at officeShift workNight shiftMiko
Delhia month ago- ...close to 300,000+ B2C and B2B customers . Founded by two industry veterans... ...sales targets across B2B and assisted sales channels · Drive... ...3. Team & Performance Management: · Lead, hire, train, and scale sales and customer support teams · Set clear KPIs, targets...Suggested
Rentickle
Gurgaon2 days ago - ...We are seeking a dynamic and customer-oriented individual to join our team as an Assistant Manager - Customer Delight . This pivotal role involves a blend of case management... ...seamless handoffs and continuity of customer support. Documentation and Reporting: Maintain...SuggestedRotating shift
Mantras2success Consultants
Mumbai4 days ago Rs 4 - 7 lakhs p.a.
...Team Leadership and Management : Supervision : Providing guidance, direction, and leadership to a team of customer service representatives. Training and Development : Training new... ...a timely and effective manner. Customer Support : Issue Resolution : Handling escalated customer...SuggestedCareerfit Ai
Navi Mumbaia month ago- ...new direction, HSBC offers opportunities, support and rewards that will take you further. Role Purpose Handles general customer contacts in a contact centre environment typically... ...different process, where applicable Management of Risk ~ Maintain awareness of...SuggestedPermanent employmentLocal areaFlexible hours
- ...vc & 50+ Angel Investors Role Overview As AGM – Customer Support , you will own and lead end-to-end customer support operations... ...for critical and high-impact customer issues . 2. Team Management & Capability Building Lead, mentor, and manage a team of...Suggested
AiSensy
Gurgaon4 days ago Rs 4 - 20 lakhs p.a.
...We are seeking a dynamic and customer-oriented individual to join our... ...involves a blend of case management and managing incoming lines to... ...Working with other customer support teams to ensure a consistent... ...business and development teams. Assisting with customer communication...SuggestedMantras2success Consultants
Mumbai4 days ago- ...part of our growth story. Make an Impact: We’re seeking a highly motivated and experienced Assistant Manager – Customer Operations to lead and enhance our customer support teams serving global markets. This is a hands-on role that combines team leadership, process...SuggestedWork at officeFlexible hoursShift work
- ...rolled out by company, deploying schemes at dealers/distributors, Customization of scheme (mix of productparts as per dealer.Implementation of... ....Liaison with the Head CCM Farm Machinery and the dealers. Management and training of field staff Preferred Industries...Suggested
- ...Job Title: Assistant Manager – CX Location: MIDC, Andheri East Experience: Min 5 Years Website: About LoveLocal... ...LoveLocal is looking for an Assistant Manager – Customer Experience to lead and scale our customer support operations. The role requires strong experience...SuggestedLocal areaShift work
LoveLocal
Mumbai19 days ago - ...Job Description Form Job Role : Customer Service - Europe (Delivery Management Customer Facing ) Departments: Europe Job Code Location: Mumbai Reports To: Lead - Customer Service (Delivery Management Customer Facing - Europe) Key Stakeholders (Option depending...SuggestedSeasonal workOverseas1 day week
yokohama-atg
India2 days ago - ...timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Service Center 2. Key... ...center People .Provide direction, guidance and support to employees to help them discharge their duties effectively...SuggestedFull time
DHL Aero Expreso
Mumbai2 days ago - ...Job Title Asst Manager - Key Accounts 1. Purpose Responsible for management of national... ...Responsible for providing best in class customer service to all national and regional key... ...selling of Blue Dart products to them . Support the sales team in conducting clien t...Suggested
DHL Aero Expreso
Ghaziabad3 days ago - ...research team, you'll have the opportunity to support groundbreaking studies that make a real... ...events/ product complaints with quality customer servce. Analyzes and researches inquiries... ...(up to and including members of client management) to resolve complex inquiries. As needed,...Work at officeWorking Monday to Friday
Thermo Fisher Scientific
Mumbai12 days ago Rs 5 - 9.5 lakhs p.a.
...Key Responsibilities Respond to customer queries received through incoming calls Make outbound calls to resolve customer queries and... ...Coordinate with cross-functional teams to obtain resolutions Manage end-to-end query, request, and complaint resolution Trigger...Axis Finance Afl
Mumbai21 days ago- ...internal teams (marketing, product, strategy) to ensure research findings inform decision-making. Present research insights to senior management and external stakeholders in a compelling and accessible manner Translate complex data into clear, strategic recommendations...
BlissClub
Bangalore3 days ago - ...Manages existing client accounts while driving new business growth. Combines account management and sales responsibilities. Key Responsibilities... ...~ Hybrid (remote + in-office) KPIs Client retention Revenue growth New business acquisition Customer satisfaction...Hybrid workWork at officeRemote job
Tata Communications Limited
Mumbai6 days ago - ..., today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager - Customer Care Responsibilities .Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving...Shift workNight shiftAfternoon shift
Genpact
Gurgaon5 days ago - ...provider of employer direct healthcare solutions, specializing in managing medical rooms and providing high-quality healthcare... ...well-being of our clients' workforce. Job Summary The Assistant Manager – Customer Excellence will work at our Bengaluru office managing multiple...Work at office
gigacare
Bangalore5 days ago - ...locations, aiming to set new standards in customer service. The company focuses on... ...more details: About the Role: ● The Manager - Customer Experience is responsible for... ...working closely with the branches which would support in the improvement of renewals Leadership...Full time
Rs 5 - 10 lakhs p.a.
...The Assistant Manager - Customer Success is a client-facing (HR and Recruiters) role, who works to engage and enable our customers to maximize the... ...with Client, Product, Technical Specialists, Marketing and Support teams within Monster.com to enhance customer adoption. To achieve...Full timeFlexible hoursfoundit
Mumbaia month ago- ...About the Role The Assistant Manager - Customer Success plays a pivotal role in managing a high-performing customer experience team that handles voice, email, and chat support across health insurance, claims, and policy servicing. This role acts as a bridge between...
Plum
Bangalore2 days ago - ...'s growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock... ...are looking for a highly professional and experienced Deputy Manager-Customer Success at Moove. They will be charged with leading the team...Remote jobWorldwide
Moove
Secunderabad1 day ago - ...Inviting applications for the role of [Assistant Manager], [Analytics, MDM (Customer Master)] In this role, In this role, you will be working as an SME for... ...as circumstances change. (timeliness) ~ Plan & support Transitions and ensure 'First Time Right' ~ Ensure...Flexible hours
Genpact
Noida17 days ago Rs 4 - 7 lakhs p.a.
...Overview We are currently seeking a Deputy Manager for Enterprise Operations . This high-... ...manage the Enterprise Call Centre, drive customer experience strategy for B2B clients, and... ...daily operations of the Enterprise support desk to ensure all SLAs and TATs are consistently...Shift workAtria Convergence Technologies Limited
Secunderabada month ago- Job Description Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving... ...Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard...
Tata Communications Limited
Delhi26 days ago - ...Experience: 6+ Years Location: Pune Customer premises Employment Type: Full-Time... ...Network Access Control (NAC) L2 Engineer to support, troubleshoot, secure, and optimize... ...roaming, interference, and performance Manage and support NAC solutions for: Authentication...Full time
Tata Communications Limited
Pune15 days ago - ...help you become a better you! Job Description: The Assistant Manager - Customer Service is responsible for overseeing customer operations and... ..., and coordinating with internal teams to provide seamless support. Key Responsibilities: Superior Availability : Drive...Full time
Hindustan Unilever
Indiaa month ago
