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- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office – Word, Excel and Outlook) Should have a knowledge of English, Hindi and additional language will...SuggestedFull time
- ...Profile- International Call Centre Sales Executive Shift- Night Shift/ Rotational Shift Time- 11:30 PM - 09:30AM Location- Mohali Description We are hiring high-energy, fast-paced Outbound Sales Representatives who will serve as the first point of contact for...SuggestedImmediate startShift workNight shift
- ...candidates and clients. Manage a blended call environment (inbound and outbound) to... ...notes, and follow-ups are up to date. Assist in achieving team targets for candidate engagement... ...Who You Are You may come from a call centre, hospitality, sales, customer service, or...SuggestedLong term contractFlexible hours
Rs 5 lakh p.a.
...webhooks, or developer workflows Experience writing help docs or knowledge base articles What This Role Is Not Not a scripted call centre role — you'll think on your feet and own conversations Not a passive ticket-closer — you care about actually solving the problem...SuggestedRemote job- ...to potential students. Key Responsibilities: Ability to call US Customers to explain about our program. Follow up with customers... ...Requirements: Prior experience with customer service and call centres in relevant job roles. Must have a pleasant personality to...SuggestedFull timeRemote jobNight shift
- ...integrated teams — spanning Design, Technology, Digital, Support, Contact Centres, and Club Ambassadors — provide a seamless, single-window... ...Service 1. Managing large amounts of inbound and outbound calls in a timely manner. 2. Follow communication 'scripts' when handling...SuggestedHybrid workWork at office
- ...Industry Type: CRM / Call Centres / BPO Designation: Client Servicing Representative Qualification: Minimum HSC Passed Experience: 6 months to 4 years Skills Required: Excellent Communication skills. Able to perform administrative tasks such as filing, generating...SuggestedShift workNight shift
- ...internal and external customers via phone (inbound, outbound, and call-back), chat, and email. Understand customer banking needs and... ...(NPS). Additional Responsibilities Operate within a call centre environment, adhering to bank guidelines and Direct Banking Center...SuggestedFull timeWork at officeShift work
- Abis Galaxy Enterprises LLP is a Consulting Company across industries of BPO, Hospitality, Banking, and Education. Recently, we have opened up a Public Services unit and are piloting certain Event management projects. We are looking for part-time candidates [2 vacancies] with...SuggestedPart timeWork from home
Rs 2 - 3 lakhs p.a.
...Job Title: Tele Counsellor - Domestic Company: Frankfinn Aviation Services Private Limited Function: Call Centre Working Hours: 10 AM to 7 PM (Monday to Saturday) Week Off: Sunday (Fixed) Minimum Education: Graduate/Undergraduate (12th Pass with result in...Suggested- ..., X, YouTube, and Facebook.Inviting applications for the role of Assistant Vice President HRO GPO! In this role, GPO lead is responsible for... ...roles: e.g. HRO SME .Several years of experience in a BPO/Call Center/Shared Services environment (represents an advantage)! ....SuggestedFull timeContract workLocal area
- ...YouTube, and Facebook. Inviting applications for the role of Assistant Vice President - HR Helpdesk In this role, you will lead a team... ...to enhance the overall performance of the Customer Interaction Centre/ HR Helpdesk. oProvide strategic leadership for HR Helpdesk...Suggested
- - Minimum an Undergraduate or a Graduate - 2+ Years of International Call Center experience (US Preferred) - Excellent Communication skills in English (Mandatory) - Salary up to 45000/- per month - Transport facility available - 5 day working - Pure Night shift (US...SuggestedWork at officeNight shift
- ...participants via phone and carry out cold calling to engage new respondents to complete M360... ...and creative thinking Provide input and assist with updating communication procedures,... ...caller with US Process or International Call Centre ~ Excellent interpersonal and...SuggestedFull timeWork at officeWorking Monday to FridayUS shiftNight shift
Rs 4 - 7 lakhs p.a.
...Operations . This high-impact role requires a blend of operational execution and strategic technical vision to manage the Enterprise Call Centre, drive customer experience strategy for B2B clients, and oversee the CRM development roadmap. Key Responsibilities Call...SuggestedShift work- ...Inviting applications for the role of Assistant Vice President - Amazon Connect Architect... ...configure and maintain end to end contact centre using Amazon Connect and AWS services. Help... ...telephony systems, VoIP technologies, and call center operations. .Expert of contact center...
- ...information to access and fulfill customer need. o Set up an In-house call center functions to deliver retention targets achieving financial... ...upgrades. o Manage the daily running of the In-house call centre, including sourcing equipment, effective resource planning and...
- ...maintained. Meet the SLA standards and achieve higher Resolution rate. Assist in developing and maintaining internal documentation like... ...GTLOH, USI, Global). Manage Client issues and lead the client calls while troubleshooting the client issues. Troubleshoot technical...Remote jobShift workRotating shift
- ...We are looking for a Call Center Customer Service Representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective...
- ...SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or...Shift work
- ...Handle credit and debit memo requests per departmental policies. Assist in resolving transactional discrepancies and addressing customer... ...customer credit card payments. Manage and resolve at least 40 calls daily within an inbound call center setting, engaging with sales...Shift workNight shift
- ...Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time, Delivering service with requisite courtesy and accuracy, Demonstrating complete onus to customers queries / problems...
- ...languages * Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row Job Summary Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client...Work at officeImmediate startWorldwideUS shiftFlexible hoursShift work
- ...Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring... ...satisfaction. Key Responsibilities: Handle inbound and outbound calls to address customer queries and concerns. Provide accurate...Immediate start
- ...breaks. This includes systems like CRM, background check databases, call center technology, and communication tools like Outlook/Teams.... ...controls to manage availability status, ensuring you are ready to assist when required. Determine the purpose of each contact through...
- ...tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple... ...a diverse portfolio of well-known clients. In this role, you'll assist customers with enquiries and provide excellent service. This is...Remote jobFull timeContract workTemporary workWork at officeLocal areaWork from home
- ...courteous manner. Adhere to current understanding of policies and procedures, new products, services and processes of the client and the call center. Maintain acceptable attendance, punctuality, and respond to policy and procedures for communicating any schedule changes and...Flexible hoursShift workNight shift
- ...centers adhering to the return policies put in place. Utilize tools such as Salesforce.com and Oracle to locate customer information to assist with researching to accurately provide a credit to the customer's account. Sort and organize digital images provided by the...Contract workWork at office
Rs 3.5 - 4.5 lakhs p.a.
...issues efficiently, and ensuring a positive customer experience. Key Responsibilities: Handle inbound and/or outbound customer calls in a professional manner Respond to customer queries via phone, email, or chat Resolve customer complaints and provide appropriate...- ...be responsible for servicing the distributors virtually-(Emails/Call) PPD-VRM also provides virtual support to Sales RM on call MF... ...processes Liaise with CRM team for development. Liaise with Contact centre operations team for implementation. Check with the Training...
