About Us:

At Agiro , we specialize in providing scalable and efficient solutions to businesses across many

industries. Focused on cloud technologies and technical expertise, we help organizations

navigate the ever-changing landscape of the digital era.

With dedicated Centers of Excellence across the globe, we are enabled to deliver

comprehensive, senior resourcing solutions of both onshore and offshore resources, allowing

our clients to achieve maximum ROI while staying on budget.

Our focus is on delivering amazing end-to-end customer experiences. From cost engineering

budgets to meeting time-sensitive deadlines, we strive to exceed expectations and add

excellence-grade value to our clients’ businesses.

**Keys to Success

ITOM and CSM Modules

Virtual Agent/ Assisstant

Knowledge and skills:

1. Strong functional and technical knowledge of ServiceNow including extensive developer

experience in large organisations

2. Highly experienced in developing ServiceNow business rules, UI actions, form sections,

notification events, client scripts and including AngularJS

3. Strong experience in investigation and diagnosis of incidents, and root cause analysis for

problems in support of ServiceNow

4. Ideally experienced in the implementation and maintenance of asset management, configuration

management, ITOM visibility and discovery, CMDB, including acquisition, deployment, tracking

and asset class handling

5. Highly experienced and highly knowledgeable of system design and development used within

service-oriented architecture (SOA) and web service integrations such as XML, REST, SPML and

Education/Qualifications

1. The appointee will have ServiceNow Certified Application Developer with an appropriate tertiary

qualification or an equivalent combination of relevant experience and education/training

2. ITIL qualifications with service management experience in an operational environment

Senior ServiceNow Developer