...Management POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests...
...employability skills to learners along with value add courses.
We are looking out for an experienced UX Lead to build new age learner experiences for end-to-end lifecycle to grow our Customer base and expand NIIT's offerings in line with the latest skilling/development...
...Job Title: Manager | Customer Experience and Insights
About noon
noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses...
...Responsibilities:
Collaborate with cross-functional teams to identify research opportunities and methodologies for superior user experience.
Conduct quantitative UX research to inform design decisions, ensuring alignment with user needs.
Translate research findings...
...This candidate will be responsible for building a clean and effective user experience for our customers. By working cross-functionally, this candidate will understand needs from the product management, engineering, and business stakeholders and will be able to build solutions...
...guidelines and policies
Follow the department's SOPs to ensure KPIs & SLAs are met.
What you'll need:
Minimum 1-2 years of experience in an employee relations role.
Experience dealing with operations, CS, fleet or logistics employee population previously....
Job Description
ABOUT THE ROLE AND TEAM :
The Ecommerce team in India supports the US Ecommerce in different functional areas such as merchandising, customer excellence (envelope design, order edits and approvals for printing) and invitation designing. As a part of consumer...
...chain, and category teams, and be the future of Zomato!
What do you need to bring to the ‘table’:
Zealous Customer Focus- Experience in a fast-paced customer service and hospitality role. You thrive on creating positive experiences with empathy
Articulate Communication...
...where learning never stops. We ensure you get trained on multiple platforms and domains which enables you to have cross functional experience within the organization,
Empowering your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package...
...pivotal role in long-lasting relationships. - Empathy and speed are two keys levers that help us manage the flow and create a positive experience for users. Role & Responsibilities : - You will have the responsibility of taking complete ownership in sorting out the queries of...
...Job Description
ABOUT THE ROLE AND TEAM
The Knot Worldwide is looking to add Customer Experience Reps to our growing department. You will partner with our team members that focus on Couple Support, Registry and/or Stationery both in local TKWW offices as well as remote...
...Job Location: Gurgaon Work Experience: 2 - 4 years
Helping India go places
We’re an OTA - an Online Travel Agency, that has been helping India go places. For over 21 years we have grown to be one of the most loved and most used travel brand in India. We love travel...
...business, technology and human values
~80+ global team of designers, researchers and content writers work seemlessly to create intutive experiences
~ are aggressively shaping the future of event industry through research driven designs
~ are passionate, creative, and we take...
...Think Design Collaborative has exciting opportunities for User Experience Designers to create compelling experiences for path-breaking applications, spanning Responsive Web, Mobile, and TV; and be engaged throughout the product development lifecycle.
Expectations from a...
...Executive Assistant Location: Gurugram
Experience: 3+ Years
Notice Period: Immediate to 15 days.
Job Description:
Experience: 3+ years as an EA with an MNC preferably. Minimum Graduate qualification
Provides administrative support to the VP and handle details...
...confirmation prediction and automated customer service.
Job Description
We are looking to hire a Senior Quality Analyst, Customer Experience to play the key role of managing process quality for customer service. He/She will drive the execution for running ixigo’s day-to-...
...POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through...
...Experience Design Director (UI/ UX)
As the Design, you’re a high-performing leader for the studio, working closely with our other leaders to guide teams and ensure that our work is true to AKQA’s mission and values: thoughtful, innovative, high quality, and in service of...
...about us? Read more about the life in PayU here
About the role:
~ We are looking for a candidate with strong product management experience to own the merchant experience stack for PayU Payments.
What you’ll be doing:
Own end-to-end success of products for PayU...
...The role of Lead Experience is to create & deliver processes and products Circle- Installation for BB, DTH, new products(OneAirtel) through right process and people skills. With this view-
#
# Build right In home delivery process journeys
# Continuously drive process...
IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development...
...As an Executive Customer Experience , champion all our users’ happiness. Someone driven by an obsession for providing the absolute best resolution and service to our customers, as well as, amazing support experiences
Core to our culture, you will work in small, fast-...
...Onboarded 1000 Manufacturers 100000 Retailers Active across India
~300 Full time employees
KEY ROLE AREAS
Lead overall customer experience and support team focused on customer escalation resolution and experience improvement.
Responsible for driving key Customer...
Purpose of the Job: As Lead Marketing communication, you will be leading the hyperlocal marketing charter for Airtel Xstream Fiber and Airtel Xsafe brands. You will be the point of contact with cross-functional teams for all communications going from the business to customers...
...BPO) to oversee and manage the company's CX operations business in Banking / Cards domain. The ideal candidate will bring a wealth of experience in banking/cards operations, a strategic mindset, and a strong track record of achieving operational goals.
Responsibilities:...
...Job Title: Lead - User Experience Research (Design Thinking Facilitator) Company: Global Finance Firm
Location: Gurugram
Experience: 10+ years in UX Research
Responsibilities:
Collaborate with cross-functional teams to identify opportunities for user-centered...
...products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to...
...believe in a people-centric approach with emphasis on employee engagement and work-life balance.
Job Family
Ecommerce Customer Experience
Key responsibilities
The Customer Experience Partner is responsible for managing the Ecommerce Operations with following...
...The role involves analyzing NPS data, identifying trends, and collaborating with cross-functional teams to enhance overall customer experience. The ideal candidate should possess strong analytical skills, excellent communication abilities, and a deep understanding of customer...
...We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world...