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Rs 3.5 - 8 lakhs p.a.
...Define and apply a sampling approach or methodology to perform daily quality checks and audits. Create and update quality control (QC)... ...steps for each process. Conduct weekly error workshops with operations team members to prevent recurring errors. Assist Team Managers...OperationsQualityRs 6 - 10.5 lakhs p.a.
...Independently perform quality measurement for the billing process to ensure accuracy and compliance. ‑Communicate and report quality data... .... ‑Participate in resolving disputed errors with F&A operations and escalate issues when required. ‑Collate and analyze performance...OperationsQualityRs 0.5 - 2 lakhs p.a.
~13 years of experience as a Quality Analyst in a BPO environment ~ Strong knowledge of call audits, quality parameters, and root cause analysis... ...quality reports and dashboards for leadership ~ Collaborate with operations and training teams for continuous improvement...OperationsQuality- ...Job Description: We are seeking an experienced Quality Auditor with a strong background in BPO operations. The candidate will be responsible for monitoring, evaluating, and improving quality performance through audits, coaching, training, and actionable insights. A strong...OperationsQuality
- ...of buying products and to establish price objectives/strategies. Analyzing suppliers' operations to determine factors that affect price and determine lowest cost consistent with quality, reliability, and ability to meeting required schedules. Review proposals, negotiate prices...OperationsQuality
- ...Quality Analyst Location-Malad , Rotation Shift, BPO- Please share your resume to the below mail ID and drop a message or call to... ...call scoring rubrics, and communication protocols for banking operations. Flag process non-adherence, compliance lapses, and data privacy...OperationsQualityImmediate startRotating shift
- ...Overview Monitor and evaluate telecom operational processes delivered by outsourced partners for quality and compliance. Conduct audits, analyze performance metrics, and identify gaps in service delivery. Collaborate with vendors and internal teams to implement corrective...OperationsQuality
Rs 3.5 - 6.5 lakhs p.a.
...evaluate interactions (calls, chats, or emails) to ensure adherence to quality standards Identify process gaps and recommend actionable... ...logs Conduct regular audits and share feedback with operations and training teams Drive process improvement initiatives and...OperationsQuality- ...Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (... ...Skills : feedback management quality assurance call center operations training needs analysis reporting team management feedback...OperationsQuality
- ...personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete. The company's vision... .... Job Summary: We're looking for a hands-on HR Operations professional with strong Darwinbox HRMS experience to help us scale...OperationsQuality
- ...Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Senior Operations Analyst to join our Operations team. Your Job will be responsible for working on resolving claims and...OperationsQuality
Rs 5 - 7.5 lakhs p.a.
...and address issues promptly. -Apply critical thinking and make sound judgments based on evidence. -Maintain confidentiality while handling sensitive information. -Continuously learn and develop new skills to enhance operational effectiveness and quality assurance....OperationsQuality- ...Description We are seeking a detail-oriented and analytical Analyst, Quality Assurance to join our team in Bengaluru, India. In this role,... ..., and the ability to drive continuous improvement in our operations. Perform quality assurance reviews for voice and non-voice...OperationsQuality
- The Risk & Compliance Operations Analyst strengthens the Governance, Risk, and Compliance (GRC) program, which sits within the SPE InfoSec department... ..., validating mapped controls, and overall exception quality. Identify the correct approvers for each request Quality...OperationsQuality
Rs 4 - 6.5 lakhs p.a.
...stakeholders. Ensure timely delivery of compliant, qualified, and high-quality RFX responses. Arrange review sessions and approvals prior to... ...Manage Salesforce dashboards and generate MIS and Pre-sales operations reports. Maintain SharePoint folders and documentation for...OperationsQuality- ...Role Overview The Quality Analyst (QA) for Call Audit Measurement is responsible for evaluating and improving the quality of customer service... .... Proven experience in quality assurance, call center operations, or a similar role. Strong analytical skills with the ability...OperationsQuality
- ...AxisPhone: Quality Analyst INTERNAL USAGE: No. of Vacancies: 1 Reports to: PBC: Quality Manager Is a Team leader... ...structured and timely recommendations to Quality Manager, Leadership, operations, analysts and MIS teams Performs mock calls with new hires...OperationsQuality
- We're looking for Analysts - Operations ! Role & Responsibilities Perform detailed online research to collect and validate information on... ...systems and generate required reports Ensure compliance with quality standards, SLAs, and operational targets Maintain and...OperationsQuality
- ...Key Responsibilities Lead end-to-end quality monitoring for calls, tickets, emails, and digital interactions across inbound, outbound... ...sessions, and refresher training recommendations. Partner with Operations, Compliance, Product, and Partner Management teams to implement...OperationsQualityContract work
Rs 1 - 6 lakhs p.a.
...management: Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following: • Ensure... ...service in all activities & lead by example • Raise relevant quality and/ or scope issues which may impact delivery and streamlines...OperationsQualityShift work- ...Broad outline of the Role ~ This is an operational role responsible for pre-sales order processing and assisting the sales team during... ...instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Minimum Qualifications...OperationsQuality
- ...Job Title: Executive - Quality Analyst Location: Sector - 14, Gurugram Experience: 1-3 Years Working Days - 6 Qualifications : Any... ...functional quality initiatives: Collaborate with training and operations teams to uphold high service standards and drive customer satisfaction...OperationsQuality
- ...Learn more at Job Overview The Lab Analyst role at Reliance Industries Limited is a... ...improvement, and contribute to maintaining high-quality standards in compliance with industry... ...reliable test results that contribute to operational and quality targets (Mandatory skill)....OperationsQualityFixed term contract
- ...Job Summary As an Analyst, you will support the execution of operational tasks and contribute to process efficiency by following established guidelines and procedures... ...thinker Ability to meet process SLAs (TAT & Quality) Responsible to comprehend, and having good...OperationsQualityNight shift
- ...standardization, and risk mitigation, all designed to enhance operational efficiency and governance across global operations. What's in... ...accuracy, turnaround time & risk coverage. ~ Maintain a ~98% quality score in internal reviews, and deliver within agreed SLAs....OperationsQualityContract work
- ...supporting one of Acuity’s buy-side clients, on bank loan and CLO operations. Key responsibilities Bank Loan Operations (P&I Cash... ...interpret CLO compliance reports, including coverage tests, collateral quality tests, and concentration limits. • Validate data inputs required...OperationsQualityContract work
- ...overall project design, to the requisite quality with appropriate level of effort required... ...workflows and processes contribute to target operating model/capability. Ensures that activities... ...e.g. Enterprise Architects, Systems Analysts, where applicable, to translate business...OperationsQualityPermanent employmentFull timeContract work
Rs 3 - 15 lakhs p.a.
...Purpose of the Role The GA Analyst is responsible for accurate and timely recording, reconciliation, and processing... ..., and direct tax. The role is critical to ensuring operational excellence, compliance, and high-quality service delivery within the Finance Business & Technology...OperationsQuality- ...Hiring – Quality Analyst (Call Center – Telesales Process) Location: Chandigarh University Position Type: Full-time | 6 Days Working... ...Prepare detailed audit reports and share insights with the operations and training team. Ensure compliance with organizational...OperationsQualityFull time
- JOB DESCRIPTION Job Role: Analyst QA/QC Job Role ID: SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE Outlines the count of employees... ...Chemist Job Position ID Job Family Grade/Level Value Stream Asset Operations Quality Management Sub-Job Family QA/QC Location SECTION II: PURPOSE...OperationsQualityShift work
