Average salary: Rs709,374 /yearly
More statsGet new jobs by email
Rs 4 - 7.5 lakhs p.a.
...Key Responsibilities: Develop and implement quality control procedures. Analyze data to identify trends and areas for improvement. Collaborate with cross-functional teams to resolve quality issues. Document and communicate test results to stakeholders. Participate...QualityKeylent
Secunderabada month agoRs 1 - 4 lakhs p.a.
...Roles and Responsibilities : Responsible to map clients internally as per the assigned quality parameters. Responsible to analyze New Client Quality . Being a strong link between the Sales and the Dealing team to ensure client activation & mapping . Responsible...QualitySbicap Securities
Udaipur21 days agoRs 7.5 - 11 lakhs p.a.
...Key Responsibilities: Quality Control & Procedures: Develop and implement quality control procedures to ensure product and service standards. Monitor processes to identify deviations and areas for improvement. Data Analysis & Reporting: Analyze data to identify...QualityKeylent
Secunderabada month agoRs 3 - 3.5 lakhs p.a.
...Monitor and evaluate customer interactions (calls/chats/emails) Ensure adherence to quality standards, SOPs & compliance Prepare quality reports and share feedback with agents Conduct calibration sessions and support process improvement Identify gaps and recommend...QualityAirvincible Private Limited
Indorea month agoRs 3 - 5 lakhs p.a.
...A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards. Key responsibilities include : 1. Developing and implementing quality control procedures 2. Analyzing data to identify trends and...QualitySparsa Digital
Gurgaona month ago- ...Required Skills: * Candidate should have at least 1-2 year of experience as a Quality Analyst in international voice or Telecom Process. * Experience in Six sigma tools. * Should have Experience in TNA and TNI, BQ management. * Comfortable to work in night shifts...QualityImmediate startNight shift
TP Vision
Gurgaon4 days ago Rs 3 - 5.5 lakhs p.a.
...certification. •Examine business and functional system requirements to validate system implementation. •Verify reliability, usability, and performance of systems through quality assurance processes. •Commit to deadlines and ensure timely delivery of QA activities....QualityArtex Risk Solutions
Chandigarh21 days agoRs 1 - 3 lakhs p.a.
• Atleast 1 year years of experience as a Quality Analyst in a BPO environment • Strong knowledge of call audits, quality parameters, and RCA • Excellent communication and analytical skills • Experience with quality monitoring tools and reporting • Ability to coach and...Quality1point1
Delhi20 days agoRs 2.5 - 6 lakhs p.a.
...Key Responsibilities: Implement and manage call quality audits Drive initiatives to enhance customer satisfaction levels Monitor call quality and identify training needs for service improvement Ensure customer interactions align with company standards and guidelines...QualityAakash Educational Services Aesl
Gurgaon21 days agoRs 1 - 6 lakhs p.a.
...Key Responsibilities Minimum 6 months of experience as a Quality Analyst in inbound BPO Willingness to work in rotational shifts Identify training or coaching needs of team members and communicate them to the Manager Provide effective feedback and coaching to improve...QualityShift work1point1
Indore20 days ago- ...Job Title: Quality Analyst (QA) Location:Hyderabad Key Responsibilities: 1. Quality Monitoring & Case Audits: ~ Conduct regular audits of Tier 3 support cases to ensure accuracy, compliance, and adherence to policies . 2. Performance Analysis & Reporting...Quality
TP
Secunderabad14 days ago Rs 1 - 6 lakhs p.a.
...experience in collections; DRA certification preferred Perform detailed data analysis and scrutinize client-provided details Meet quality standards and suggest process improvements based on findings Use QA tools such as Pareto charts, run charts for performance...QualityShift work1point1
Gurgaon20 days ago- ...Job Title: Quality Analyst We are looking for a Quality Analyst to monitor and improve the quality of client interactions and service delivery processes. This role involves auditing calls, chats, and emails, analysing feedback, and ensuring SOP compliance to enhance...Quality
United Placement Solutions
India23 days ago - ...#callcalibration exercises to ensure consistency among team members' performance. - Utilize QC tools such as #7QC, #SixSigma methodologies, and quality tools to drive process improvements. - Provide feedback to team members on their performance and suggest training or coaching...QualityImmediate startShift workNight shift
TP
Mumbai14 days ago - ...Quality Analyst Location-Malad , Rotation Shift, BPO- Please share your resume to the below mail ID and drop a message or call to the mobile number Mail ID : [HIDDEN TEXT] Contact # (***) ***-**** Audit inbound and outbound interactions handled by Sky RMs...QualityImmediate startRotating shift
TP
Mumbaia month ago - ...Bachelor's Degree CTC- up to 6 LPA location- Gurgaon Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive...Quality
r3 consultant
Gurgaon7 days ago Rs 1 - 6 lakhs p.a.
...Minimum 3 months of experience in collections; DRA certification preferred Analyze client data and scrutinize details to meet quality standards Identify and recommend process improvements based on analysis Utilize QA tools such as Pareto and Run Charts for performance...QualityShift work1point1
Bangalore20 days agoRs 3 - 7 lakhs p.a.
...We are actively seeking a highly analytical and detail-oriented Quality Analyst to join our client's team through Acme Services . This pivotal role is responsible for monitoring and evaluating the quality of customer interactions, identifying areas for improvement, and...QualityAcme Services
Kolkatta14 days ago- ...We are looking for a Quality Assurance Engineer to join our team. As a Quality Assurance Engineer, you will be responsible for creating and implementing strategies for quality coordination, testing as well as suggesting solutions to identified quality problems. Your responsibilities...Quality
biz4group llc
Jaipur2 days ago - ...Job Title: Quality Analyst (QA) Location: Malad Working Days: 5 Days (Rotational Shifts) Week Offs: 2 Rotational Week Offs Job Summary: ~ We are looking for a detail-oriented Quality Analyst (QA) to monitor and improve the quality of customer interactions. The...QualityDay shift
TP Vision
Mumbai4 days ago - ...Job Summary: We are seeking a dedicated and detail-oriented Quality Analyst to join our Quality Assurance team. The Quality Analyst will play a vital part in maintaining and enhancing the quality of our products and services through rigorous testing, analysis, and process...Quality
Hexpress Healthcare Softech Private Limited
Vadodara6 days ago Rs 3 - 15 lakhs p.a.
...Responsibilities: Conduct various types of testing including UI, API, integration, and performance testing to ensure functionality and quality. Design, develop, and maintain automated test scripts using tools like Selenium WebDriver . Work with version control systems...QualityNatobotics Technologies
Mumbaia month ago- ...Summary: As a Quality Engineer, you'll be part of a software engineering team that develops Lead to Cash functionality on the companies Cloud platform. You'll collaborate with software engineers, product managers, and architects to build features and maintain applications...Quality
Aditi Tech Consulting Private Limited
Bangalore18 days ago - ...Responsibilities Develop and execute test plans, test cases, and test scripts to ensure high-quality software delivery. Perform functional, regression, integration, and system testing of web and mobile applications. Identify, record, track, and document defects and...Quality
Idea Usher
India6 days ago - ...Description Job Purpose: To ensure that the telecalling operations within the life insurance sales channel adhere to established quality standards and regulatory requirements, thereby enhancing customer satisfaction and operational efficiency. Principal...Quality
Aditya Birla Group
Thane2 days ago Rs 3.5 - 15 lakhs p.a.
...We are seeking a skilled Quality Analyst to join our dynamic team in India. The ideal candidate will be responsible for ensuring the quality of software products through comprehensive testing and validation processes. The Quality Analyst will work closely with developers and...QualitySelectica International Solutions
Secunderabad27 days ago- ...Responsibilities: Campaign QA: Review and validate campaign setup, targeting parameters, and delivery metrics before launch. Lead Quality Checks: Audit lead data for accuracy, completeness, and compliance with client criteria (e.g., job titles, company size, geography)....Quality
ProspectVine
Pune5 days ago Rs 4 - 6 lakhs p.a.
...Key Responsibilities: Work Audit and Quality Assurance: Regularly audit team workflows, processes, and outputs to ensure adherence to company policies and standards. Identify gaps, inefficiencies, or errors in work processes and provide actionable feedback. Develop...QualitySparsa Digital
Gurgaona month agoRs 3 - 8 lakhs p.a.
...identify root causes of issues, and recommend solutions. Process Improvement: Contribute to the development and implementation of quality improvement programs and initiatives. Coaching & Training: Provide coaching and training to agents on quality standards, best...QualityAcme Services
Mumbai14 days ago- ...hands-on experience in manual and automation testing. You'll work closely with developers, product managers, and AI teams to ensure the quality, reliability, and accuracy of our web and API-based applications. In this role, you'll design and execute test scenarios, validate...QualityFull time
Ailaysa
Chennai12 days ago
