Average salary: Rs1,320,725 /yearly
More stats ...DUTIES & RESPONSIBILITIES
• Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills training (leadership, communication, stress management, etc.), supervisor...
...We are hiring for Associates for our "Medical Information Call Centre(MICC)" team:
This role is office based and should be flexible to work in night shifts.
We are looking for freshers with good communication.
Job location: Mysuru
Job description:
•...
...issues.
• Evaluates the quality of customer service associates’ calls from customers; provides feedback to reps on strengths and areas... ...and salary changes.
• Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service...
...assigned group, e.g., Fraud or dispute investigation (Opened via call, document or falcon to fraud), chargebacks, merchant rebuttals, rejects... ...as Word, Excel, and PowerPoint
Thorough knowledge of call center and back-office operations and daily tasks of personnel in...
...Travel Percentage :
5 - 10% Prior experience (minimum 2 years) in a WFM function - Preferred
Should be hands on experience with Call center tools such as Nice In-contact, IEX, Avaya CMS
Should be well versed with Call Centre service metrics and should have the ability...
...performance and update management on the state and progress
- Conduct surprise checks/audit and ensure Compliance.
- Training on process and call quality monitoring.
- Continuous improvement initiatives and other process Transformations
- Coordination with Pick-up agencies for...
...The mission of the Call Center Manager (CCM) is to meet and exceed our client's expectations through a strong and consistent day-to-day communication with the Client and effective coordination with internal teams to achieve client deliverables. By building a long-term partnership...
Company Description
At sRs cloudcorp, we are dedicated to helping businesses harness the power of the cloud. We offer a comprehensive suite of cloud-based solutions designed to enhance efficiency, scalability, and security. Our team of certified experts is committed to assisting...
...electrical or mechanical systems.
-Experience in maintaining Data center or Critical space facility and ability to prioritize in complex,... ..., and Logistics team in India. The position will require 24x7 on-call, scheduled weekend work support and rotational shift. The...
...Job Description
Operational (RO / Inventory / SCM)
Administration of Center, Staff management, Stock /Indent Management, Clinical Quality.
Patient Retention, Documentation, Grievances Redressal.
Accountable for smooth functioning of the Dialysis unit.
Staff...
...of real time management processes.
GCC is the global command center for Amazon WFS CS with core responsibility of real time service level... ...Outsourcing %, age and size of email backlogs, missed contacts, calls in queue, wait time.
- Emergency message posting.
-...
...of real time management processes.
GCC is the global command center for Amazon WFS CS with core responsibility of real time service level... ...Outsourcing %, age and size of email backlogs, missed contacts, calls in queue, wait time and act as an SME.
- Occupancy Management...
...For our transformation to be successful, design thinking and user-centered design principles have to be central to everything we do. Since... ...do :Vista is looking for a Principal UX Designer to join, what we call, our "DIY" product experience group. Teams in this area cover a range...
...oversight for large scale construction programs.
- Must be prepared and have the ability to work and travel to Data Centers pan-cluster whilst on-call.
DESCRIPTION
Amazon Data Services India Private Limited (ADSIPL), is looking to hire a highly motivated, customer...
...and distractions
DESCRIPTION
Amazon is expanding the Data Center management team in India. This position within Amazon Data Services... ..., and Logistics team in India. The position will require 24x7 on-call, scheduled weekend work support and rotational shift. The...
...shift rotation DESCRIPTION
Data Centre Operations Tech
Data Center Operations designs, installs & maintains the world's largest... ...in Data Center power & cooling events
Operations: Meet 24x7 On-Call requirements and response during shift rotations.
. Install &...
...QUALIFICATIONS
- High school or equivalent diploma
DESCRIPTION
Data Center Operations designs, installs & maintains the world's largest... ...troubleshooting and technical issues.
. You perform on-call duties and will participate in Data Center operations, handling scheduled...
...As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do . We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do . If you would like...
...while raising the bar on the team’s technical excellence.
Role Offers
Opportunity to deepen your expertise in Guidewire Billing center.
Opportunity to work on latest technologies and enrich your overall skills.
Essential Skills
Minimum 4 years of experience in...
...world’s digital infrastructure company ® , operating over 250 data centers across the globe . Digital leaders harness Equinix's trusted... ...of switched/multiplexed/media converted circuits and calls out issues to the networking group when necessary
Cross Connects...
Job Description
Application Engineer – Centre of Excellence
Would you like to be part of our Turbomachinery Process Solutions Product Line?
Are you an engineer with a commercial focus?
Join our growing team
Our Turbomachinery & Process Solutions business...
Job Description
Key Responsibilities and Outcomes
Liaise with key stakeholders to identify and define project requirements, scope and objectives ensuring technical feasibility and quality requirements are met.
Work closely with project management team, vendors, Head...
...and cultures sound exciting to you? If so, the WWCP Global Command Center (GCC) team is looking for a people to fix the issues impacting... ...experience.
Manage high severity incidents by running conference calls with different teams to mitigate risks to metrics, customer...
...order to achieve project and client goals and be a part of Business Insurance Transformations. We are looking for a passionate Billing Center Business analyst willing to move our projects on the new track! You will use the most advanced technology stack and have an...
...DESCRIPTION
Amazon is expanding the Data Center management team in India. This position within Amazon Data Services India Private Limited... ..., and Logistics team in India. The position will require 24x7 on-call, scheduled weekend work support and rotational shift. The...
...DESCRIPTION
As a Data Center Design Manager you will be part of a global engineering leadership team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, and Control Engineers. AWS drives the engineering on our capacity delivery projects....
...Job Description
Who are we?
Equinix is the world’s digital infrastructure company ® , operating over 250 data centers across the globe . Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software...
...Job Description
About the Role: Grade Level (for internal use):
08 The Team: The Center of Excellence Accounting team within Corporate Controllers is responsible accounting across S&P Global related to revenue and centralized accounting support across the income statement...
Job Description
Global Client Access – Chase Connect Support provides high quality technical support via telephone. Technical Support Specialists act as the primary technical contact for all Chase Connect users and escalation of all unresolved problems/potential risk to...
...Job Purpose
Responsible for 24.7 Data Center Operations by managing electrical, mechanical and IBMS infrastructure, which includes GIS... ...availability
Ability to work on 24.7 rotational shifts and manage calls and tickets for all incidents and service request
Responsible...