Average salary: Rs851,068 /yearly
More statsSearch Results: 11 vacancies
...residential apartment blocks, business and shopping centers, high-rise towers as well as transport infrastructure such as metro stations and airport terminals. With sales growth double that of the industry, a rapidly burgeoning portfolio and expanding employee base each year,...
...joining date Immediate.
Experience: 3 to 6 years’ experience
Your key responsibilities
Participate in incident management P1 / P2 ticket analysis, requirement analysis for enhancements.
Investigate EIS issues reported and provide fix as necessary.
Good working...
...with the SE details, and budget hours allocation vs actuals.
Develop and continue to refine process to analyze the monthly T&M SNOW ticket volumes to determine action plan to drive down ticket volumes/support costs as part of the vendor managed service model.
Analyze...
...refinements – architecture changes, etc
Managed working in distributed teams through daily timezone overlaps
Jira / confluence-based ticket tracking
Certifications like, CSPO, SAFe, Advanced CSPO
Travel onsite primarily for the PIs as per requirement
General...
...Respond to incidents, service requests, and support on minor changes
Escalate to the Level 2 and Level 3 engineers
Review and manage tickets from various projects and also clients/stakeholders
Require persistence, follow-up, effective communication and good customer...
...Agile way of working including planning, retrospectives and showcases
Document and track issues and reasonable steps taken within the ticket management system
Provide after-hours support within a defined roster
Who you are
You must have a strong technical aptitude...
...opportunity.
Email your cv to :
Benefits
Service charge Candidate should pay the government fees and processing charges flight tickets and allied expenses.
Please contact us if interested.
This is not a free recruitment the candidate should pay all the...
...Support. In this role, you will be responsible for resolving Infoblox customers’ questions through phone calls, email, chat, and support tickets. You will be the first point of contact for our global customers and will collaborate with various teams to find solutions for our...
...and general IT resources used by the organization.
You may also need to attend and resolve any issues reported by the client on the ticketing system within the time specified in the SLA.
You also need to ensure the internal networks have the capacity to meet business...
...Handle cases under the Customer Assurance Program (CAP), if required
~Adhere to internal processes to meet SLAs and SLOs for support tickets
~Communicate with the Engineering team on potential defects and manage escalated issues with engineering
~Attend engineering...
...Benefits
Processing time 1216 Weeks
Service charge Candidate should pay the government fees and processing charges flight tickets and allied expenses.
Please contact us if interested.
This is not a free recruitment the candidate should pay all the government...
