Average salary: Rs727,319 /yearly
More stats ...technical support to CloudKaptan employees.- Research, resolve, and respond to inquiries received via web chat, telephone calls, email, and ticketing system, all in a timely manner, in accordance with team standards.- Diagnose and troubleshoots end user computing problems including...
...prompt resolution to customers within timelines.- Ensure quality resolution to avoid escalations from customers and reopening of issue tickets.- Escalate critical issues to cross functional teams to ensure quick resolution and coordinate with the product development team on...
...Switches to achieve the required target test configuration.- Excellent troubleshooting skills, investigating/reproducing issues, raising tickets and driving issues to timely resolution in a scrum environment working with peer testers and developers in different sites.- Ability...