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...an education solutions company that provides:
IT Skill Development & Training.
HR Consulting & Recruitment services, including train and deploy models.
Advanced training... ...and leading MNCs.
The Role
The IT Service Desk is a centralized staff responsible for providing...
...Consultant - IT Service Desk - ITO079468
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that... ...this role, we are looking for a Candidate with experience in managing an IT service desk team.
Responsibilities
· Develop and...
...nothing changes, which is why Baxter is transforming our global IT function—into one that will strengthen partnerships and enable... ...Where your purpose accelerates our mission.
Title: Global Service Desk Manager
Location: Bangalore
Your role
The Global Service Desk...
...We are looking for an IT Service Desk Engineer to join our team and provide excellent technical support to our internal and external customers... ..., and update all IT incidents and requests in the IT Service Management system.
Analyse, diagnose, and resolve IT issues in a...
...Responsibilities :- Remote monitoring of the Services which are running in the client... ...within defined SLAs.- Manage schedules to ensure 24/7... ...Ensure that team members adhere to IT security policies and practices... ...experience on a IT service desk role.Knowledge Requirements :-...
...daysResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets,... ...management review.- Collaborate with other IT teams to escalate and resolve complex...
...Greetings,
Wipro Pune is Hiring for IT Service Desk Administrator
Requirements:
1. 2-5 years of previous experience in IT helpdesk... ...activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
6. Take...
...partner for the world’s leading OEMs.
Job Description
IT Service Management Specialist
We are actively seeking an IT Service... ...across diverse regions . Your expertise will encompass IT help desk support, fist level resolution and remote eyes and hand for field...
...to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’... ...scorecard is maintained as per SoW with respect to TAT, SLA & hits
# Manage all queries or escalate if not resolve as per the defined...
...Microsoft Office support including O365 License Administration and Management.
Good understanding and troubleshooting skills of general... ..., SharePoint etc.
Previous experience as a Desktop and Service Desk Technician is a valuable add on.
User Account /Mailbox, Distribution...
...business data, providing consulting and advisory services from insights through implementation.... ...:
To ensure smooth functioning of Global IT System & Security Infrastructure (on-... ...include the handling of support requests, Team Management, Continuous process improvements focusing...
...Work Experience
years experience in managing a team preferably in Service Desk / Helpdesk / Technical Support / Contact Center background
with experience... ...Technical Skills
Certified (preferable)
understand IT Support – L1 / L1.5
in excel & other analytical tools...
...Greetings from Micro Academy
Job Opportunity for BSc (IT, Computer) or B.Tech , BE, BCA, MTech, MCA, MSc (Computer) graduates !!!
:
L1 Service Desk
Education BSc (IT, Computer) or B.Tech/ BE, BCA, MTech, MCA, MSc
Location - Bangalore (onsite)
24/7 rotational...
...ITSM Service Desk analysts is a key role in oru Service Desk managing request from colleagues across the business, the role holder will help resolve requests to customer... ...for our Business Technology department
~ The IT Service Desk Analyst is responsible for providing technical...
...Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers... ...that are deemed appropriate for your role and assigned by your manager/supervisor
REQUIRED SKILLS
· Strong written communication...
...Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk... ...and requests, about the range of offered IT products and services.
· Timely... ...observed in tickets, and process gaps, to Manager or on-floor supervisor.
· Complete all...
...owners alike.
The Guest Service Agent greets and registers guests... ...action, and informing the Duty Manager or Guest Relations Manager to... ...Housekeeping, F&B, Engineering and IT.
• Report problems with hotel... ...-to-day functions of the front desk are completed, including but...
...NEC is a multinational provider of information technology (IT) services and products, headquartered in Tokyo Japan with 122 years of experience... ...ensures punctual login to the phone system and aids call management in line with service SLAs
To manage the functional...
...Job Summary: The Service Support Desk Lead for Data Centre Facilities Operations plays a crucial role... ...support desk team. This role involves managing and optimizing service desk processes, addressing... ...and motivate a team.
Knowledge of IT service management (ITSM) principles and...
...IT Service Desk - Tier 2
Description:
Be a part of our success story. Launch offers talented and motivated people the opportunity to... ...resolution in ticket logs.
•Forward user comments or ideas to the manager and internal team.
•To guarantee the seamless and dependable...