Sales Officer Job Description Template
Our company is looking for a Sales Officer to join our team.
Responsibilities:
- Answering customers questions and escalating complex issues to the relevant departments as needed;
- Calling potential customers to explain company products and encourage purchases;
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints;
- Collaborating with the marketing department to ensure that the company is reaching its target audience;
- Developing and sustaining long-lasting relationships with customers;
- Screening, recruiting, and training sales employees;
- Inform leads and customers of current promotions and discounts;
- Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed;
- Maintain positive business and customer relationships in the effort to extend customer lifetime value;
- Source and work customer referrals;
- Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review;
- Promote specific products as directed by upper management;
- Develop strategies for more effective sales, both individually and as part of a team;
- Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options;
- Self-improve continuously by way of experience and manager feedback.
Requirements:
- Motivated, driven attitude;
- Sales-driven, results-driven, and target-driven attitude;
- Excellent interpersonal communication skills, both verbal and written;
- Impeccable customer service skills;
- Ability to create and deliver client presentations, especially power points and/or white papers;
- manager;
- Literacy & numeracy;
- Upbeat and energised;
- Excellent interpersonal skills;
- Perseverance;
- Flexible and willing take on a variety of tasks;
- Assistant;
- Confidence;
- Reliability and dependability;
- Patience.