Customer Wow Agent

Customer Wow Agent Job Description Template

Our company is looking for a Customer Wow Agent to join our team.

Responsibilities:

  • Follow-up with customers;
  • Collate leads from online and offline sources;
  • Communicate effectively with leads / customers over IM chat / email / phone;
  • Coordination with various teams;
  • Update status & reports.

Requirements:

  • Basic computer operating skills;
  • Energetic;
  • Courteous mannerism;
  • Interpers onal Skills;
  • First and foremost – A People Person;
  • Required to rapidly research and troubleshoot;
  • Patient listener;
  • Creative thinking;
  • Excellent communication skills (verbal English & Hindi, written English);
  • Quick thinking;
  • Friendly attitude.