Customer Relation Executive Job Description Template
Our company is looking for a Customer Relation Executive to join our team.
Responsibilities:
- Refer unresolved customer grievances or special requests to designated departments for further investigation;
- Obtaining details of complaints;
- Answering calls professionally to provide information about products and services;
- Follow up to ensure that appropriate actions are taken on customers’ requests.
Requirements:
- Good interpersonal skills;
- Ability to listen and active problem-solving skills;
- Good Communication Skills;
- Ability to handle pressure;
- Excellent command of English (spoken and written).