Administrative Assistant/ Reservation Agent Job Description Template
Our company is looking for a Administrative Assistant/ Reservation Agent to join our team.
Responsibilities:
- Receive and distribute mail;
- Carry out all filing;
- Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures;
- Maintain adequate supplies of office stationary;
- Identify and build internal and external relationships;
- Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally;
- Maintain own work area in a clean, tidy and good manner;
- Ensure outgoing mail is dispatched in a timely manner;
- Provide secretarial support to the Executive team;
- Assist with special projects related to the Executive Office;
- Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary;
- Report defective materials and equipment;
- Comply with all key security mandates;
- Report any maintenance issues or hazards.
Requirements:
- Committed to delivering a high level of customer service, both internally and externally;
- Ability to work under pressure;
- Excellent written and verbal communication skills;
- Excellent administration and IT skills;
- Flexibility to respond to a range of different work situations.