Subject Matter Expert Job Description Template
Our company is looking for a Subject Matter Expert to join our team.
- Non OCR Case Scrubs, Generating Analysis Report and Feedback to the FTEs;
- Providing guidance and implementing the capacity to resolve the problems and actively participating the questions forwarded;
- Solving the doubts of our app users based on respective subject ( cbse to jee/neet );
- Assisting the QC process;
- Coordinating with different departments to resolve the escalation cases via Call, Email, Chat and;
- Need to provide online support to students regarding the respective subject through an online platform and posting of notes & other materials;
- Leading outreach, education efforts to each question asked;
- Working on doubt solving app’ InstaSolv ‘;
- Must have in depth knowledge in the respective fields.
- Experience of teaching / tutoring will be preferred;
- Must have in depth knowledge in the respective fields;
- Excellent conceptual knowledge of the subject.