Sales Development Manager Job Description Template
Our company is looking for a Sales Development Manager to join our team.
Responsibilities:
- Self-improve continuously by way of experience and manager feedback;
- Inform leads and customers of current promotions and discounts;
- Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed;
- Source and work customer referrals;
- Maintain positive business and customer relationships in the effort to extend customer lifetime value;
- Develop strategies for more effective sales, both individually and as part of a team;
- Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options;
- Promote specific products as directed by upper management;
- Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review;
- Arrange business meetings with prospective clients;
- Develop a growth strategy focused both on financial gain and customer satisfaction;
- Promote the company’s products/services addressing or predicting clients’ objectives;
- Provide trustworthy feedback and after-sales support;
- Keep records of sales, revenue, invoices etc;
- Conduct research to identify new markets and customer needs.
Requirements:
- Excellent organizational skills;
- Ability to create and deliver client presentations, especially power points and/or white papers;
- Excellent interpersonal communication skills, both verbal and written;
- Sales-driven, results-driven, and target-driven attitude;
- Impeccable customer service skills;
- Motivated, driven attitude;
- Proven track record in sales environment;
- Experience: 10+ years total with 2+ year in management role. Extremely good at writing demand generation emails;
- Proficiency in English;
- Experience in customer support is a plus;
- Ability to build rapport;
- Proven working experience as a business development manager, sales executive or a relevant role;
- Proven sales track record;
- Time management and planning skills;
- Communication and negotiation skills.