Production Operations Manager

Production Operations Manager Job Description Template

Our company is looking for a Production Operations Manager to join our team.

Responsibilities:

  • You identify areas of automation and create tools for team’s efficiency improvements;
  • You respond to production support tickets from multiple domestic and international teams;
  • You address client needs with scalable solutions using zeotap’s product offerings;
  • You ensure quality of service and quick resolution to all production problems across zeotap’s product suite;
  • You prioritize issues and troubleshoot them independently while coordinating with Management, Business, Product, and Engineering teams;
  • You closely work with client services team to ensure comprehensive account;
  • transitions and integrations;
  • You collect and document customer requirements and develop use-cases for the Product Management team;
  • You travel as and when required to support sales teams;
  • You serve as technical pre-sales consultant by understanding the client needs, goals, and gathering client requirements;
  • You conduct market research and contribute to go-to-market strategy and tactics for the Product Marketing team.

Requirements:

  • Any graduate (BE Preferred);
  • Exceptional written and verbal communication skills;
  • Based on extreme ambition and drive, it is a no-brainer for you to act pro-actively and independently;
  • Sound Knowledge of SQL;
  • You love data and believe in the positive impact it can have across industries for Social Betterment;
  • Good knowledge of advertising exchanges, behavioural targeting, and performance-based optimization and data management platforms (DMPs);
  • You are a big fan of high-speed execution and understand that getting your hands dirty is the absolute minimum;
  • You are able to very quickly adapt to changing circumstances;
  • 2-3+ years relevant advertising technology experience in a similar role;
  • Ability to manage multiple accounts at once.