Production Operations Manager Job Description Template
Our company is looking for a Production Operations Manager to join our team.
Responsibilities:
- You identify areas of automation and create tools for team’s efficiency improvements;
- You respond to production support tickets from multiple domestic and international teams;
- You address client needs with scalable solutions using zeotap’s product offerings;
- You ensure quality of service and quick resolution to all production problems across zeotap’s product suite;
- You prioritize issues and troubleshoot them independently while coordinating with Management, Business, Product, and Engineering teams;
- You closely work with client services team to ensure comprehensive account;
- transitions and integrations;
- You collect and document customer requirements and develop use-cases for the Product Management team;
- You travel as and when required to support sales teams;
- You serve as technical pre-sales consultant by understanding the client needs, goals, and gathering client requirements;
- You conduct market research and contribute to go-to-market strategy and tactics for the Product Marketing team.
Requirements:
- Any graduate (BE Preferred);
- Exceptional written and verbal communication skills;
- Based on extreme ambition and drive, it is a no-brainer for you to act pro-actively and independently;
- Sound Knowledge of SQL;
- You love data and believe in the positive impact it can have across industries for Social Betterment;
- Good knowledge of advertising exchanges, behavioural targeting, and performance-based optimization and data management platforms (DMPs);
- You are a big fan of high-speed execution and understand that getting your hands dirty is the absolute minimum;
- You are able to very quickly adapt to changing circumstances;
- 2-3+ years relevant advertising technology experience in a similar role;
- Ability to manage multiple accounts at once.