Manager – Security Firewall Operations

Manager – Security Firewall Operations Job Description Template

Our company is looking for a Manager – Security Firewall Operations to join our team.


  • Identifying open risk in the production network and provide input for mitigation;
  • Participate in Bridge calls with clients for joint troubleshooting of network issues;
  • Work with different Vendors and service Provider for faster and accurate resolution;
  • Detailing all Changes done in production environment through Change Management process;
  • Front-end face for Genpact Firewall Team while participating in internal P1/P2 Incident resolution bridge call;
  • Playing key role for network related incidents and providing key inputs for Problem Management.


  • Graduate in engineering/IT;
  • Proficient at oral and written communication;
  • PCNSE (Must);
  • CCNP –Routing and Switching (Good to have);
  • PCNSA (Good to have).