Customer Support Engineer-VK Job Description Template
Our company is looking for a Customer Support Engineer-VK to join our team.
Responsibilities:
- Sell products to established customers through up-selling and cross-selling;
- Build relationships and trust with customers and clients;
- Team up with colleagues and other team members;
- Perform troubleshooting;
- Identify all issues;
- Suggest and implement a solution;
- Determine opportunities for new sales;
- Filed / On-site support;
- Perform customer support tasks;
- Adhere to company s given rules and regulations;
- Resolve all inbound and outbound support requests per established guidelines.
Requirements:
- Good time-management skills;
- Demonstrated ability to provide outstanding customer service;
- Focus on quality and attention to detail;
- Ability to Multi-task;
- Preferred with two-wheeler;
- Professionalism,