Community Manager Job Description Template
Our company is looking for a Community Manager to join our team.
Responsibilities:
- Complete content generation/growth opportunity reports for different target categories;
- Set and implement social media and communication campaigns to align with marketing strategies;
- Stay up-to-date with digital technology trends;
- Respond to comments and customer queries in a timely manner;
- Monitor and report on feedback and online reviews;
- Act as an intermediary between the PesoPie team and the creator communities;
- Organize and participate in events to build community and boost brand awareness;
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency;
- Build relationships with customers, potential customers, industry professionals and journalists;
- Provide engaging text, image and video content for social media accounts;
- Liaise with Development and Sales departments to stay updated on new products and features.
Requirements:
- Basic understanding of SEO and how to use content to build organic reach and engagement;
- 0-3 years into content writing and community management. Customer management experience a plus;
- A degree in any discipline. A management degree is a plus. Excellent communication, leadership qualities and analytical skills are a must;
- Understanding as to how various social media channels and tools work;
- Excellent verbal communication skills;
- Proven work experience as a community manager will be preferred;
- Excellent writing skills;
- Hands on experience with social media management for brands.