Client Relationship Officer Job Description Template
Our company is looking for a Client Relationship Officer to join our team.
Responsibilities:
- Build long-term relationships with clients and customers;
- Encourage high-sales and good customer service practices;
- Help promote and maintain a positive company image;
- Become familiar with the competition to stay ahead of them;
- Create and enforce plans that will help meet the needs of customers;
- Notify the sales team of new sales and cross-selling opportunities;
- Work quickly to address and resolve customer issues;
- Create strategies and work with clients to boost their brand.
Requirements:
- Must be self-motivated, flexible and able to manage several jobs at one time;
- Strong communication and interpersonal skills and the ability to build and maintain relationships;
- Attentive to detail and organized;
- Intuitive to customers needs;
- Knowledge of math and numbers;
- Strategic thinker and ability to analyze and solve problems quickly;
- A background in customer service or sales is a plus;
- Must understand customer relationship management;
- Ability to work well with others and lead a team.