Assistant Training Manager

Assistant Training Manager Job Description Template

Our company is looking for a Assistant Training Manager to join our team.

Responsibilities:

  • Lead all the Quality and Improvement in execution projects;
  • Ensure 100% adherence to SOPs/Update trackers, Update dissemination for all new and stable processes;
  • Be a consultant to the business and advice operational improvement ideas;
  • Conduct error root cause analysis, training needs identification, planning and conducting refreshers, knowledge assessments;
  • Daily touch points with process trainers, SME to effectively drive knowledge management and people development practice;
  • Feedback & mentorship of new hires;
  • Align with the employee development initiatives run at the organization level;
  • Plan and organize employee domain and development programs and as per the training need identification;
  • Build action plan for people missing SLAs during training and post training completion;
  • Timely & effective pre- process & process trainings (internal or client led);
  • Monitor and conduct learning and development reviews with each department;
  • Act as a change catalyst in the cultural and organizational transformation of the Hotel;
  • Provide key input of Training aspects for all activities and plans of the Hotel;
  • Prepare annual training plans and training calendars for the hotel;
  • Partner with department to deliver training programs and other organizational and leadership development interventions.

Requirements:

  • Excellent People Management skills;
  • Demonstrated ability to develop interpersonal relationships;
  • Thorough knowledge of modern learning and development tools and technique;
  • Ability to work under pressure;
  • Exceptional presentation and grooming;
  • Excellent grooming standards;
  • Flexibility to respond to a range of different work situations;
  • Excellent communication and presentation skills;
  • Committed to delivering a high level of customer service, both internally and externally;
  • Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint;
  • Positive attitude;
  • Ability to work on their own or in teams.