Assistant Training Manager Job Description Template
Our company is looking for a Assistant Training Manager to join our team.
Responsibilities:
- Lead all the Quality and Improvement in execution projects;
- Ensure 100% adherence to SOPs/Update trackers, Update dissemination for all new and stable processes;
- Be a consultant to the business and advice operational improvement ideas;
- Conduct error root cause analysis, training needs identification, planning and conducting refreshers, knowledge assessments;
- Daily touch points with process trainers, SME to effectively drive knowledge management and people development practice;
- Feedback & mentorship of new hires;
- Align with the employee development initiatives run at the organization level;
- Plan and organize employee domain and development programs and as per the training need identification;
- Build action plan for people missing SLAs during training and post training completion;
- Timely & effective pre- process & process trainings (internal or client led);
- Monitor and conduct learning and development reviews with each department;
- Act as a change catalyst in the cultural and organizational transformation of the Hotel;
- Provide key input of Training aspects for all activities and plans of the Hotel;
- Prepare annual training plans and training calendars for the hotel;
- Partner with department to deliver training programs and other organizational and leadership development interventions.
Requirements:
- Excellent People Management skills;
- Demonstrated ability to develop interpersonal relationships;
- Thorough knowledge of modern learning and development tools and technique;
- Ability to work under pressure;
- Exceptional presentation and grooming;
- Excellent grooming standards;
- Flexibility to respond to a range of different work situations;
- Excellent communication and presentation skills;
- Committed to delivering a high level of customer service, both internally and externally;
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint;
- Positive attitude;
- Ability to work on their own or in teams.