Air Export Operation Job Description Template
Our company is looking for a Air Export Operation to join our team.
Responsibilities:
- Maintain and develop positive business relationship with a customer’s key personnel involved in or directly relevant to a logistics activity;
- Must have a good computer data entry skills, word, excel and Microsoft office;
- Protect and control propriety materials;
- Take incoming phone calls and respond to issues quickly and accurately;
- Develop an understanding of department/customer’s needs and take actions to ensure that such needs are met;
- Co-ordinate and facilitate cross training within the customer service department;
- Oversee and ensure proper tracking and tracing of shipment;
- Establish task priorities, scheduling and tracking work assignments.
Requirements:
- Ability to work efficiently under pressure and fast pace;
- Maintain relationships with correspondent carriers;
- 2+ years of freight forwarding experience, knowledge on perishable is A+;
- Must show strong commitment to working procedures;
- Knowledge of geographical area;
- Must be able to drive your own car to meet drivers at the airport.