Yacht Club Concierge

Yacht Club Concierge Job Description Template

Our company is looking for a Yacht Club Concierge to join our team.


  • Answers phone calls and attends to guests’ requests in a professional and timely manner;
  • Provides training to the Yacht Club Guest Service Agents and leads by example;
  • Manages a variety of financial transactions: cash deposit in guest’s account, credit card transactions and he/she is responsible of a cash float;
  • Provides information and general assistance to guests;
  • Handles guests’ complaints immediately;
  • Performs all necessary administrative tasks;
  • Welcomes guests with a warm and friendly disposition, making them feel at ease.


  • Excellent communication and customer care skills;
  • Impeccable grooming;
  • Problem solving and stress tolerance skills;
  • Teamwork in a multicultural environment;
  • Excellent organisation and managerial skills;
  • valid passport;
  • Proficient use of Microsoft Office and Publisher;
  • Knowledge of Fidelio System;
  • High School certificate;
  • Extensive experience as Concierge/Front Desk Supervisor in luxury resorts and/or cruise ships.