Prin. Eng. I, Infra Stblty Job Description Template
Our company is looking for a Prin. Eng. I, Infra Stblty to join our team.
Responsibilities:
- Customize ServiceNow applications as suggested by Process Owners/Business Analysts;
- Analyze requirements, design, build and test system components or amendments;
- Identify system deficiencies and recommend solutions in Service Now;
- Perform quality assurance tests on the work of other developers;
- Communicate with internal and external customers, supervisors and management using clear, user-friendly terminology (emails, phone, meetings etc.);
- Review, discuss and work within agreed timescales and feedback to project managers any variances arising as tasks are performed;
- Always conform to documentation, coding and quality standards as defined;
- Facilitate rollout of new applications and modules;
- Be prepared to carry out business analysis tasks to ensure that the development/change meets user requirements and expectations;
- Understand client business and make recommendations and technology suggestions to solve problems and improve efficiency;
- Provide On Call support for systems based on agreed coverage timeframe;
- Handle general updates and configuration changes/requests;
- Understand architecture of applications in order to effectively troubleshoot problems and develop more efficient production processes;
- Establish ServiceNow development standards;
- Prepare for and support user acceptance testing.
Requirements:
- Ability to pick up new technology independently;
- Open minded, flexible, and willing to listen for other people’s opinions;
- Excellent written and verbal skills;
- Must have good organization and planning skills ? capable of managing own workload;
- Experiencedeveloping external and/or internal web based solutions;
- ITIL lifecycle knowledge a great asset;
- Exceptional ability to analyze requirements / problems and to propose innovative but workable solutions;
- Be able to work under pressure and multi-task while remaining professional and courteous;
- Team player;
- Enjoy challenging and thought provoking work and have a strong desire to learn and progress (motivated enough to self-learn).