Eng. I, Infra Run Job Description Template
Our company is looking for a Eng. I, Infra Run to join our team.
Responsibilities:
- Provide technical troubleshooting to supportteams on File transfer and job scheduling;
- Provide client support for on call, after hoursand weekend support when required;
- Respond to support team batch or transferfailures and comprehend complex problems to create permanent solutions;
- Assists in the development and/or delivery of training to programmers and end-users as necessary;
- Provide accurate documentation includingbusiness requirements, functional specifications, plans and status reports;
- Assist in quality improvement initiatives;
- Participate in troubleshooting efforts with theteam or as an individual;
- Creates and maintains the physical database from a logical data mode. Also defines and maintains both data integrity controls and database security;
- Work with Problem / Change Management softwarein Service Now;
- Execute support requests and preparecommunications to support teams;
- Runs all database utilities, such as re-orgs, re-indexes and statistics updates;
- Restructures data for database changes. Works with developers to initialize fields;
- Responsible for Business Recovery Readiness andreplication as required by the business;
- Troubleshoots database problems and provides technical support for databases and operating systems in cooperation with other team members;
- Coordinate with vendors to resolve criticalissues.
Requirements:
- VMware workstation administrator;
- SCCM Administrator – Operating System Deployment and troubleshooting client issues;
- Strong Windows troubleshooting skills;
- Interpersonal skills necessaryto effectively interact and communicate with a variety of individuals at alltechnical levels is required;
- Can manage projects, establish priorities, meetdeadlines and retain detailed information in a fast-paced work environment;
- Possess exceptional ability to diagnosing andsolve information system problems while maintaining professionalism andcourtesy;
- Interpersonal skills necessary to effectivelyinteract and communicate with a variety of individuals in various roles;
- Ability to identify monotonous process andautomate them;
- The ability productively function in a teamoriented environment;
- Manage others so that project objectives are metis a critical requirement.