Analyst II, Automation Job Description Template
Our company is looking for a Analyst II, Automation to join our team.
Responsibilities:
- Support senior team member to monitor SLA and daily deliverables;
- Ownership of manual trackers (issue & error log, volume, & exception trackers etc.);
- Research on unbilled accounts and follow-up resolution;
- Contribute to continuous improvements of process;
- Review/ Quality check on the cash applications and generated bills;
- Prepare daily cash reconciliation packets and bill compare reports for the generated bills;
- Setting up and maintenance of customer records into financial system;
- Answers customer and business inquiries over phone and email;
- Meeting process SLA’s on consistent basis;
- Generate monthly, quarterly bills for the management fees;
- Assist senior team member in preparing the process documentation (SOP, Process Maps etc.);
- Reconcile daily, monthly cash postings and aged receivables;
- Posting customer checks and wire payments against to open invoices;
- Record Errors; prepare root cause analysis, corrective action and preventive measure for the process errors;
- Un-apply and reapplication for the invoice revisions.
Requirements:
- Must have strong accounting and financial principles;
- Promotes Innovation and Continuous improvement;
- Must be able to utilize computer equipment and software, specifically spreadsheet applications;
- Demonstrate collaboration and team work;
- Achieve excellence through strong execution;
- Excellent organizational and communication skills;
- Accuracy and attention to detail;
- Ability to work well under pressure, handle multiple tasks and meet deadlines.