Technical PM – Client Services

Technical PM – Client Services Job Description Template

Our company is looking for a Technical PM – Client Services to join our team.


  • Document the Interface testing and other details, update and complete all handovers;
  • Liaise with vendors for scheduling interface tests and internal resource planning;
  • Coordinate with the engineering group for installation-related issues;
  • Do an audit of new implemented properties for the initial few weeks and identify the repeated issues reported by the property;
  • Provide backup to L2 support teams with any production-related technical issues;
  • Manage technical installation and configuration for all new customers;
  • Should have technical understanding of network and database;
  • Work closely with the Project Manager and flag any technical issues in time;
  • Deliver quality technical projects as per committed timelines;
  • Coordinate directly with on-site IT, vendors, off-site helpdesks over email or phone calls to complete technical assignments.


  • Strong Customer Management and Problem Solving Skills;
  • Have a smiling face, engaging personality and passion for customer service;
  • Technical competence in Networks / Firewalls / Server OS /
  • Excellent Business Communication skills;
  • Working Knowledge of Database.