MS Services Consultant

MS Services Consultant Job Description Template

Our company is looking for a MS Services Consultant to join our team.

Responsibilities:

  • Maintain ownership of Incidents, ensuring status update and resolution according to SLAs;
  • Process documentation write-up skills with version controls.

Requirements:

  • Ready to work in rotational shifts and in 24*7 environments;
  • Good Communication Skills;
  • Knowledge on Unix, PowerShell, AIX would be an added advantage;
  • Should have basic knowledge on windows servers;
  • 3-4 years experience on user access management;
  • Knowledge of ticketing tools like Remedy, Track-IT, CA;
  • Should know the software installation process.