Manager, Client Reporting

Manager, Client Reporting Job Description Template

Our company is looking for a Manager, Client Reporting to join our team.

Responsibilities:

  • Provide first tier supportin addressing business partners’ questions, or executing ad hoc requests forclients;
  • Coordinate and lead theeffort on production of factsheets, published across different investmentcenters/ regions;
  • Foster a culture ofquestioning and enable the team members to challenge the status quo and come upwith innovative ideas;
  • Build and maintain excellentrelationship with stakeholders from Marketing, Investment and InvestmentServices functions;
  • Strives to create & maintainan environment which enables team members to give recommendations on anyprocess/ non-process practices;
  • Oversee the production ofregular reporting, client meeting materials and client static data to ensureaccuracy and relevance to the clients;
  • Determine, report and seekapproval for staffing requirements in a timely manner;
  • Direct the Team Leads inconducting annual performance and development reviews;
  • Review the processesregularly and ensure various documents related to process, including BIA-forBCP event, are updated regularly;
  • Identify and strive towardsmitigating the risks in the current & potential future projects;
  • Ensure that all the queriesare duly attended and Manager is kept informed of significant issues;
  • Take wider responsibilitiesfrom Dept./ Center level, as assigned and participate & contribute asappropriate;
  • Provide management view intoprocess changes/automations resulting in increased measurable results alongwith key metrics which impact the operations;
  • Steer the efforts of theteams (across department as assigned) in achieving the intended / deliberatedobjectives and initiatives of the department.

Requirements:

  • Passion for self and othersdevelopment;
  • Excellent interpersonalskills and high emotional quotient;
  • Excellent presentation,communication and writing skills;
  • Demonstrated ability toanalyze and solve problems or business situations;
  • Good Project managementskills;
  • Ability to work underpressure;
  • Foster teamwork &feedback culture;
  • Ability to professionallyinteract with all levels of the organization;
  • Decision Making;
  • Builds and develops strongteams;
  • Demonstrated ability to turnchallenges / roadblocks into opportunities.