Professional Services Engineer

Professional Services Engineer Job Description Template

Our company is looking for a Professional Services Engineer to join our team.


  • Perform UAT and run through customer use cases to validate the configuration;
  • Provide support for system testing and implementation activities;
  • Recommend system enhancements and upgrades for performance efficiency;
  • Coordinate with QA team, Dev and Support to optimize configuration processes;
  • Understand business requirements and accordingly develop configuration specifications;
  • Help test new configurations in-house;
  • Previous experience of manual testing and automation is preferred;
  • Troubleshoot configuration failures and issues in a timely manner;
  • Develop and document processes for migrations, upgrades of customers.


  • Experience on Rest/SOAP API framework would be a plus;
  • Hands-on experience on Javascript and Mysql;
  • Basic Knowledge of HTML, CSS.

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