Customer Engineering Manager for Startups

Customer Engineering Manager for Startups Job Description Template

Our company is looking for a Customer Engineering Manager for Startups to join our team.

Responsibilities:

  • Lead a high performing team as a manager, leader, coach and mentor;
  • Create an inclusive work environment where every employee can effectively engage and wants to be part of the team driving customer success;
  • Help startups migrate and/or build workloads throughout their Azure journey toward production and expanding their cloud footprint;
  • Work closely with the India Startup PDM team in addressing customer solution needs and driving success with their Azure deployments;
  • Interact daily with FastTrack for Azure Customer Engineers to provide technical action plans or take ownership of situations that require escalation;
  • Stay current on latest Azure/Cloud innovations to help drive product improvement, and act as a subject matter trainer for other engineers;
  • Partner with various Azure Engineering subject matter experts to scope and build startup customer facing content, modules, tools and proof of concepts.

Requirements:

  • 5+ years of startup / ISV facing experience;
  • Experience and knowledge of cloud deployment and development tools (PowerShell, Visual Studio, .NET, Azure-CLI);
  • 3+ years of cloud software industry experience;
  • 3+ years people management experience;
  • Consulting and/or Delivery experience a plus.