Workday HCM Solution Architect
The Growthhive
Responsibilities : - Provide post-production support and enhancement services in multiple areas of Workday HR and serve as the subject matter expert to assist fellow team members and clients.- Participate in advisory, planning and implementation of additional Workday Financial modules by documenting requirements, mapping processes, and implementing best-practice configuration.- Manage client relationships and resolve client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services.- Lead sessions with clients and team members to analyze and scope complex business requirements.- Should collaboratively work with Delivery team on day to day activities, incidents, root cause analysis and other work requests.- Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability.- Provide guidance to and collaborate with team members to research and resolve complex client requests.- Provide Workday best practices and ensure high quality deliverables.- Communicate effectively with clients by providing subject matter expertise on Workday best practices and recommendations.- Prioritize clients interest and proactively listen to ensure that work exceeds their expectations.- Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice.- Take initiative to perform or delegate other related duties as needs are discovered, including internal projects.What we're looking for : - Strong understanding of core Workday competencies (business process, reporting, security) and deep expertise in one (or multiple!) Workday HR functional areas.- Experience implementing/supporting Workday modules related to Core HR, Benefits, Compensation, Absence, Talent Management and Payroll preferred.- 7+ years of recent Workday experience implementing/supporting Workday HR.- Strong experience within Workday HR deployments and operational support projects.- Ability to build and develop strong client relationships.- Excellent verbal and written communication skills.- Passionate about knowledge sharing.- Ability to learn technology quickly through instruction and self-training.- Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust.- Good problem solver with ability to consider alternative and diverse perspectives. (ref:hirist.tech)
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