Lead - Retail Leasing

Responsibilities

Develop and Optimize Tenant Mix for Retail Leasing:

Lead the development and execution of retail leasing strategies aimed at attracting a diverse mix of retailers that align with the mall’s positioning and market.

Ensure that leasing activities drive footfall, support long-term profitability, and enhance the mall’s status as a top retail destination.

Market Research and Retail Prospect Identification:

Conduct in-depth market research to track retail trends, consumer preferences, and competitor activities, using this data to strategically target retailers that appeal to mall visitors.

Identify and approach retail brands that can help increase footfall and fill gaps in the current tenant mix to improve the mall’s retail offerings.

Retail Tenant Negotiation and Lease Management:

Oversee the retail leasing process from initial discussions through to agreement finalization, ensuring lease terms meet both the mall’s commercial goals and tenant needs.

Negotiate complex retail lease terms such as rental rates, store size, fit-outs, and terms aligned with the retailer’s business model while ensuring legal and financial compliance.

Retail Tenant Relationship Management and Support:

Maintain strong relationships with retail tenants, acting as their primary point of contact to resolve issues and provide support throughout their tenancy.

Build and nurture long-term partnerships by addressing tenant concerns and ensuring smooth lease renewals to foster a thriving retail environment.

Collaborating on Store Openings and Retail Layouts:

Work closely with marketing, operations, and design teams to ensure smooth store openings and optimal retail space utilization that maximizes footfall.

Coordinate efforts to align tenant store designs with mall standards and promote visibility, creating engaging customer experiences that drive foot traffic.

Footfall Analysis and Retail Reporting:

Analyze retail leasing performance by tracking key metrics such as footfall, occupancy rates, and rental income, and develop strategies for the effectiveness of leasing strategies.

Regularly report leasing data and insights to senior management, recommending adjustments to optimize space utilization and enhance mall profitability.

Documentation and Reporting of Retail Leasing Activities:

Ensure that all retail leasing activities, including lease agreements, tenant correspondence, and store design approvals, are accurately documented.

Provide regular reports on retail occupancy, footfall patterns, rental yields, and tenant sales performance, delivering valuable insights for strategic decision-making.

Digital Mindset:

Promote the adoption of digital technologies and innovative solutions in Leasing initiatives for city-side projects. Stay informed on emerging trends and best practices to leverage opportunities for transformation.

Team Leadership and Development:

Lead and collaborate with diverse teams (marketing, projects, design) to ensure alignment on leasing strategies and execution.

Implement training programs to enhance staff capabilities, focusing on service quality and operational excellence.

Key Stakeholders - Internal:

Head - Business Development & Leasing

Finance and Accounting Department

Marketing and Sales Team

Senior Management

Legal Department

Key Stakeholders - External:

Retail Tenants

Prospective Tenants

Retail Brokers

Property Owners

Local Government and Regulatory Bodies

Industry Associations

Qualifications

Educational Qualifications:

A bachelor’s / master's degree in business administration, real estate, marketing, or a related field is required.

Work Experience:

12+ years of experience in retail leasing, with a strong background in property management and tenant negotiations. Experience working with various retail brands and understanding their space needs is crucial. Previous experience in managing leasing teams and meeting occupancy targets is highly preferred.