Aelum Consulting - ServiceNow Technical Architect

About Aelum : At Aelum, we are a consulting-first organization driving business-led digital transformation across Finance, Procurement, and Operations. We partner with enterprises to solve complex business challenges using best-in-class platforms such as Oracle, SAP, Salesforce, and modern SaaS solutions.What sets us apart is our deep functional expertise, strong delivery mindset, and focus on real business outcomes - not just system implementations.Location : Jaipur, Noida, HyderabadJob Title : ServiceNow ArchitectJob Summary : We are looking for an experienced ServiceNow Architect with 9+ years of overall IT experience and strong expertise in designing, architecting, and delivering enterprise-scale ServiceNow solutions. The ideal candidate should possess deep technical knowledge of the ServiceNow platform, hands-on experience across multiple ServiceNow modules, and the ability to translate business requirements into scalable technical solutions.Candidates with ServiceNow Certified Technical Architect (CTA) certification will be preferred; however, the certification is not mandatory for someone who is already excelling in a Technical Architect role.Experience : 9+ YearsKey Responsibilities : - Design end-to-end ServiceNow solutions aligned with business and enterprise architecture standards.- Define technical architecture, integration strategy, and platform governance for ServiceNow implementations.- Lead architecture discussions and provide technical guidance to development teams.- Design scalable, secure, and high-performing ServiceNow solutions following platform best practices.- Review technical designs, customizations, integrations, and code to ensure quality and maintainability.- Collaborate with business stakeholders, solution consultants, developers, and project managers to deliver successful implementations.- Drive platform optimization, upgrade planning, and technical roadmap initiatives.- Mentor developers and provide architectural leadership throughout the project lifecycle.Required Skills & Experience : - 9+ years of overall IT experience with significant hands-on experience on the ServiceNow platform.- Strong experience in ServiceNow Technical Architecture and solution design.- Hands-on exposure to at least 4-5 ServiceNow modules.- Strong understanding of ServiceNow platform capabilities, architecture, and best practices.- Experience in designing integrations using REST, SOAP APIs, IntegrationHub, MID Server, and third-party systems.- Expertise in JavaScript, ServiceNow scripting, Flow Designer, Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, and Workflows.- Strong knowledge of CMDB, Discovery, Service Mapping, and platform governance is desirable.- Experience in performance optimization, security, scalability, and platform upgrades.- Excellent stakeholder management, communication, and problem-solving skills.Preferred ServiceNow Module Experience : Candidates should have hands-on experience in at least 4-5 of the following modules : - IT Service Management (ITSM)- IT Operations Management (ITOM)- IT Business Management (ITBM/SPM)- Customer Service Management (CSM)- HR Service Delivery (HRSD)- Governance, Risk & Compliance (GRC/IRM)- Integrated Risk Management (IRM)- Security Operations (SecOps)- Asset Management (HAM/SAM)- CMDB & DiscoveryPreferred Certifications : - ServiceNow Certified Technical Architect (CTA) - Preferred, not mandatory.- ServiceNow Certified System Administrator (CSA)- ServiceNow Certified Application Developer (CAD)- ServiceNow Certified Implementation Specialist (CIS) in one or more modulesWhat We're Looking For : - Strong technical architect with the ability to design enterprise-scale ServiceNow solutions.- Excellent analytical and problem-solving capabilities.- Ability to work with cross-functional teams and multiple stakeholders.- Passion for innovation and driving ServiceNow best practices across the organization. (ref:hirist.tech)