Vice President, Lead Solution Architect (LSA)

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining
industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is
an example of how were scaling advanced technology solutions to help global enterprises work
smarter grow faster and transform at scale. From large-scale models to agentic AI our
breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want
to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that
delivers lasting value for leading enterprises globally. Through our deep business knowledge
operational excellence and cutting-edge solutions we help companies across industries get
ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data
technology and AI to create tomorrow today. Get to know us at and
on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Vice President Lead Solution Architect (LSA)!
Cora Ops360 is Genpacts biggest ops transformation platform which drives radical transparency
and insights to drive outcomes by enabling its users to access data points in real-time connecting
them behind the scenes and then adapting their operations at speed and with precision. Operating
with collective intelligence from our huge client base Cora Ops30 helps its users see their business
from every angle to uncover opportunities for getting better. Cora ops30 is a multi-dimensional
multi-faceted transformation program that will unlock tremendous value by targeting 3 key
business outcomes (1) revenue acceleration (2) cost reduction and (3) insights to drive business
outcomes.
LSA role is a combination of excellent Solutioning mindset combining business requirements and
tech feasibility good commercial sense innovative thinking and excellent senior
leadership/customer facing skills (executive presence ability to listen and address specific
problems articulate acceptable and reasonable solutions etc.). The role also involves estimation
and negotiation with business and IT to lead an idea or feature from initial stages to solution
agreement deal and then handover to the respective delivery team for execution.
The role directly contributes to Genpacts priority to strengthen the infinity loop between Delivery
and Transformation. LSA will string design and solution across 5 modules shown above and build
relevant horizontal capabilities for modules to leverage driving excellent user experience
Responsibilities
Bring industry knowledge world-class capabilities innovation standardized processes
and cutting-edge technology to solutions.
Own the overall solution design while working with various workstream leads from the
Sales Functional SMEs Digital Tech - AI and Operations
Lead cross-functional discussions to discuss and design the final solution.
Ability to bring in strategic thinking on AI / ML / Gen AI led solutions including leveraging the
partner ecosystem
Work with internal teams to build the solution proposal and present to Genpact senior
leadership
Be aware of market trends/changes/competitive landscape
Work independently in a cross-cultural environment panning different time zones
Qualifications
Minimum qualifications
F&A background/domain
Excellent communication verbal and written
Good presentation skills
Consultative selling
Creative thinking/innovative mindset
Commercially Savvy
Exposure to BPO industry/F & A domain with relevant work experience
Prior experience in creating and executing digital solutions
AWS / Service Now / Power BI knowledge
Preferred qualifications
Chartered Accountant / CPA / CFA or equivalent
Strategic partnering roles
Prior experience in building apps in a BPO tech environment and business landscape
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital
innovation
Make an impact Drive change for global enterprises and solve business challenges that
matter
Accelerate your career Get hands-on experience mentorship and continuous learning
opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push
boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a
foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only
direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard
to race color religion or belief sex age national origin citizenship status marital status
military/veteran status genetic information sexual orientation gender identity physical or mental
disability or any other characteristic protected by applicable laws. Genpact is committed to
creating a dynamic work environment that values respect and integrity customer focus and
innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and
applicants are not required to pay to participate in our hiring process in any other way. Examples of
such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience:

Exec