Customer Consultant

Be a part of our mission! As a world leader in creating comfortable sustainable and efficient climate solutions for buildings homes and transportation its our responsibility to put the planet first. For us at Trane Technologies and through our businesses including Traneand Thermo King sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challenging whats possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

The ideal candidate will drive service revenue growth across Delhi NCR by securing AMC/CAMC contracts for chillers selling aftermarket spares and executing low-side HVAC solutions. This role requires an engineer-cum-sales professional who can maintain strong customer relationships execute timely warranty conversions and consult clients on energy-saving HVAC products.

Key Responsibilities

• AMC & CAMC Operations: Secure Annual Maintenance Contracts (AMC) and Comprehensive Annual Maintenance Contracts (CAMC) for commercial chiller systems.
• Business Growth : - Ensure order booking and revenue targets are achieved also responsible for timely payment collection.
• Warranty Conversions: Track newly commissioned equipment and ensure timely conversion of standard warranties into post-warranty service contracts.
• Aftersales & Spares Sales: Drive the sales of genuine HVAC compressor parts chiller consumables and aftermarket spare parts.
• Low-Side HVAC Solutions: Identify propose and execute low-side refurbishment projects including piping ducting AHU overhauls and cooling tower retrofits.
• Consultative Selling: Conduct structured customer meetings to update clients on energy-saving upgrades retrofits and modern HVAC solution products.
• Client Management: Schedule and execute timely customer review meetings to maintain high retention rates and resolve service grievances.
• Market Intelligence: Track competitor service strategies pricing trends and customer demands within the Delhi NCR corporate and industrial hubs.
• Account Management : Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers.

Required Qualifications & Skills

• Education: B.E. / / Diploma in Mechanical Electrical / Electronic Engineering.
• Experience: 3 to 5 years of proven experience in HVAC service sales specifically handling chillers and low-side systems .
• Regional Knowledge: Strong existing network with facility managers tech parks industries and commercial buildings in Delhi Gurugram and Noida.
• Technical Skills: Deep understanding of chiller operations HVAC thermal efficiency and energy-saving calculations.
• Communication: Fluent in English and Hindi with excellent presentation and negotiation skills.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.

Required Experience:

Contract