Customer Support Associate
Believers Destination
Job Title: Customer Service Associate Location: Remote (Work from Home) Work Timings: 2 PM to 11 PM or Split Shift: 6:00 PM – 12:00 AM and 6:00 AM – 9:00 AM Preferred Candidate: Residing with family in Noida, greater Noida or Nearby Key Responsibilities Handle inbound and outbound calls professionally. Communicate clearly and courteously with students and parents. Guide and assist students through processes remotely (calls/chat/support tools). Maintain and update data records accurately. Prepare daily and weekly reports. Use MS Excel for basic data management (filters, formatting, tracking sheets, etc.). Support day-to-day operational activities to ensure smooth workflow. Escalate issues to the management team when necessary. Provide basic technical support (login assistance, form updates, minor troubleshooting). Required Skills & Qualifications Minimum of 0-1 years of experience in customer service. Strong communication skills (verbal and written). Good command over MS Excel and basic computer operations. Ability to handle multiple tasks with attention to detail. Pleasant personality and customer-centric approach. Basic technical understanding is a plus. Preferred Candidate Profile Based in Noida, Greater Noida, or nearby regions. Access to a stable internet connection and a quiet work environment. Comfortable working in rotational or split shifts. Immediate joiners preferred. Work Environment & Benefits Supportive work culture Growth opportunities within the organization Professional learning and development exposure Interested candidates can share their updated resumes at View email address on euspert.app
Vacancy posted 23 days ago
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