Account Manager - Customer Success

Account Manager - Customer Success

Start Date

Starts  Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

2 year(s)

2 year(s)

Apply By

Not Provided

Posted few hours ago

Job

Be an early applicant

About the job

Preferred Functional Knowledge (Skills & Tools):

• Good communication and Writing skills. Should be able to connect with leadership of clients.
• Key behavioral traits: Agility, Analytical, Persistence and Ability to be proactive
• Convincing skill, Knowledge on Account management practices.
• Working knowledge of CRM tools like Custify, Hubspot or GainSight will have added advantage

Key Responsibility (Day to Day Activities):

• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
• Identify the risk client proactively, mitigate and escalate as deemed appropriate leading to reduction of client churn
• Frequent client reach outs, review Account health, Publish accounts dashboards.
• leading to reduction of client churn

Qualification and Experience

• 2 to 4 years of experience in HR, HR transformation OR HCM implementation and customer management roles / HR consulting roles.
• Understanding of Technology systems. HRMS system implementation and understanding would be preferred.
• Experience in Customer Success for HR Tech application is preferred.

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 2 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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