Sr Engineer - IT Operations & Infrastructure
Full-time
Tata Communications
Server Engineer – IT Operations & Infrastructure
Purpose of Role:
Support daily operations of server, virtualization (VMware/KVM), storage (HPE SAN), backup and monitoring platforms to ensure optimum availability, performance and security.
Key Responsibilities:
- Provision VMs (VMware ESXi/vSphere) and deploy new physical and virtual servers (Windows Server and Linux).
- Perform daily server health checks, patch implementation, preventive maintenance, and storage allocation (HPE SAN, MSA).
- Monitor backup jobs and validate recovery actions as necessary.
- Maintain system documentation, update runbooks, and configuration records in ITSM tools.
- Support monitoring platforms like Zabbix; escalate and collaborate with Level 2/3 support as needed.
- Handle Tier 1/2 incidents, troubleshoot hardware/software faults, maintain SLA compliance.
- Coordinate with OEM (HPE) for hardware support and VMware for licensing/upgrades.
- Support implementation of changes and OS virtualization upgrades.
Required Experience & Skills:
- 3–5 years in server infrastructure support, virtualization (VMware), HPE blade/SAN/storage systems; Windows & Linux administration.
- Strong understanding of TCP/IP networking fundamentals, storage concepts (SAN/LUN).
- Experience with monitoring tools (Zabbix, Nagios) and backup solutions (Veeam, Commvault or similar).
- Familiarity with patch management, server hardening and vulnerability remediation.
Preferred Certifications & Qualifications:
- VMware VCP
- HPE DCAE or Infrastructure Certs
- Microsoft Certified: Windows Server
- Red Hat Certified Engineer/Administrator
- ITIL Foundation
Competencies:
- Excellent verbal & written communication
- Ability to work in 24x7 shift model
- Strong problem-solving and analytical skills
- Teamwork & cross-functional collaboration
Reporting Relationships:
Reports to IT Operations Manager; works with Network Engineers and Senior Engineers.
Required Skills
- it operations
- it infrastructure
- hpe chassis
- hpe blade
- blade management
- vmware
- virtual infrastructure
- storage area network
- logical unit number
- lun san storage
- monitoring tools
- zabbix
- nagios
- backup and recovery
- veeam
- commvault
- patch management
- server hardening
Vacancy posted a month ago
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