Staff Software Engineer- Agent

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Endpoint Agent – Staff Software Engineer  

Why Kaseya? 

Join a fast-growing company transforming the IT management and cybersecurity industry. At Kaseya, we are modernizing how software is designed, built, tested, and operated—combining strong engineering fundamentals with AI-native development practices.  

You will have the opportunity to shape not only our technology architecture, but also how engineering teams leverage AI to build high-quality software faster and more effectively.  

Join the Kaseya growth rocket ship and see how we are #ChangingLives!  

Job Summary  

We are looking for a motivated Endpoint Software Engineer to help develop and maintain Kaseya's endpoint management agents. You will work alongside senior engineers to deliver new capabilities, improve platform reliability, and solve complex device management challenges across multiple operating systems.  

This role is ideal for engineers passionate about operating systems, systems programming, device management, and endpoint security.  

What You Will Do  

• Design and implement new features for endpoint agents across Windows, macOS, Linux, and mobile platforms.  

• Develop software components supporting monitoring, automation, patching, inventory collection, and device management.  

• Write clean, maintainable, and well-tested code.  

• Investigate customer-reported issues and production escalations.  

• Participate in root-cause analysis and resolution of agent-related problems.  

• Work with Product and Support teams to understand customer enhancement requests and contribute to implementation plans.  

• Improve agent stability, performance, scalability, and security.  

• Develop integrations with operating system management and security frameworks.  

• Build telemetry and diagnostics capabilities that improve supportability.  

• Participate in design discussions, code reviews, and sprint planning.  

• Collaborate with cloud, platform, QA, and support teams.  

• Continuously learn and expand expertise in system software and endpoint technologies.  

What You Bring  

• 10+ years of software engineering experience developing system software, endpoint software, or platform services.  

• Strong proficiency in C# and .NET  

• Deep understanding of at least one operating system platform (Windows, macOS, Linux)  

• Strong knowledge of operating system fundamentals including – Processes, Threads, Filesystems, Networking, Security fundamentals  

• Good understanding of operating system security features and device management concepts.  

• Familiarity with one or more MDM ecosystems – Intune, Apple MDM, Android Enterprise, Linux management tools  

Nice to have  

• Experience with RMM, UEM, EDR, XDR, or endpoint security products.  

• Proficiency in one of C, C++, Rust, Go, F# 

• Knowledge of scripting technologies such as PowerShell, Bash, Python, or AppleScript.  

What Success Looks Like  

A successful Endpoint Engineer at Kaseya:  

• Builds secure, high-quality endpoint software.  

• Owns features from design through production support.  

• Solves complex customer and platform challenges.  

• Improves reliability, security, and performance of endpoint agents.  

• Partners effectively across Product, Support, Security, and Engineering teams.  

• Learns continuously and stays current with evolving operating system and device management technologies.  

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.